Live Ops Manager

31st Union; Kirkland (WA); On-site; USD 86,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, vision

14 paid holidays

Paid vacation 15–25 days

Up to 10 paid sick days

Parental and compassionate leave

Wellbeing programs

Maven family planning support

Commuter benefits

Fitness reimbursements

Job summary

Cat Daddy Games in Kirkland, WA seeks a Live Ops Manager to lead the day-to-day monetization strategy for WWE SuperCard. You will manage live events from design to release, focusing on player experience and sustainable growth.

The role involves owning the live ops calendar, balancing economy and engagement, and coordinating with the team to implement approved plans using data-driven insights and CMS tools.

Qualifications

• Experience in mobile app design with emphasis on in-app economies.
• Strong data analysis and back-end understanding for live ops.
• Ability to design and document live ops events with CMS/tools.
• Excellent written and verbal communication with stakeholders.
• Comfortable working in a collaborative team environment.

Responsibilities

• Develop daily live ops content plans: events, sales and promotions.
• Own the live ops calendar and balance economy, engagement and sustainability.
• Communicate ideas to stakeholders and drive implementation of plans.
• Tune gameplay and monetization systems based on data analysis.
• Act as a community advocate and monitor player sentiment.
• Define success criteria for events and apply learnings to future releases.
• Track real-time player metrics to identify trends and behaviors.
• Stay informed on mobile gaming trends and consumer preferences.

Skills

Mobile app design

Data analysis

Excel/Sheets proficiency

Communication & presentation skills

Community sentiment monitoring

Collaborative teamwork

Tools

Microsoft Excel

Google Sheets

Content management systems

Job description

Cat Daddy Games, based in Kirkland, Washington, was started 25+ years ago by industry veterans and is now a wholly owned subsidiary of Take-Two Interactive within the 2K Label. The studio is a fun, dedicated family of incredibly hardworking game developers. We have shipped games on almost every genre and platform, with a current focus on mobile games.

What We Need

Cat Daddy Games is seeking a Live Ops Manager to create and execute the day-to-day monetization strategy of WWE SuperCard. We are looking for an individual who has a passion for games and can manage live events from the initial design to final release while remaining focused on the best possible player experience.

The Live Ops Manager makes real-time decisions that influence the economy and engagement of the game while charting the course forward with careful planning. The ideal candidate is dependable, self-motivated, and persistent in ensuring successful plan execution.

This is an individual contributor role and focuses primarily on management of the in-game store and event calendar, along with designing new formats and themes for future Live Ops.

What You Will Do

• Develop daily in-game content plans, including events, sales, and promotions to drive consistent and sustainable growth in engagement and monetization.
• Own the day-to-day live ops calendar and work with other members of the Live Ops team on economy balance, sustainability, and player engagement.
• Communicate ideas to stakeholders, integrate feedback and direction, and drive the implementation of approved plans.
• Tune and balance gameplay and monetization systems based on qualitative and quantitative data analysis.
• Be a community advocate. Listen to Community sentiment and react when necessary.
• Develop measurable criteria to determine success of an event and utilize findings in subsequent releases.
• Monitor key player metrics on a real-time basis to determine user trends and behavior.
• Recognize and stay abreast of trends, patterns, and consumer preferences in mobile gaming.

Who We Think Will Be A Great Fit

• Proven experience in mobile application design. Experience with applied mathematics and in-app economies is desired.
• Solid understanding of the mobile app landscape from a design perspective, including economies, data analysis, and back-end environments.
• Demonstrated experience using bespoke tools and content management systems to drive, schedule and execute live ops events and content.
• Proficiency in Microsoft Excel and Google Sheets, specifically in formula creation and management.
• Strong communication & presentation skills (verbal and written). Ability to produce effective design documentation.
• Must value operating in a collaborative and cooperative environment.

At Cat Daddy, we believe diversity of experience is fundamental to crafting accessible and fun gaming experiences for all of our players. We encourage everyone to consider being a part of our team. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

The pay range for this position in Washington at the start of employment is expected to be between $85,700 and $126,860 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including:

• medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• up to 10 paid sick days per calendar year
• paid parental and compassionate leave
• wellbeing programs for mental health and other wellness support
• family planning support through Maven
• commuter benefits
• reimbursements for fitness-related expenses

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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