Live-In Residence Life Director

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Philadelphia University is seeking a full-time, live-in Resident Director to lead traditional residence halls and on-campus apartments on the East Falls Campus. You will supervise RA staff, participate in strategic planning, and coordinate student services while balancing admin workload and student interactions.

The role includes serving on-call for campus crises, building collaborations with campus offices, and ensuring policy compliance across facilities.

Qualifications

• Bachelor's Degree required; Master's Degree in Student Personnel, Higher Education Administration, Counseling, or a related field preferred.
• 1-3 years previous residence life and/or housing operations experience.
• Experience with the Microsoft Office Suite, Canvas and Star Rez preferred
• Strong communication skills and ability to motivate students.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Supervise undergraduate/graduate resident assistants in college residence halls and on-campus apartments.
• Work to implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
• Recruit, select, train resident assistants, and provide leadership, monitor work performance, ensure staff compliance with established Residential Life policies and procedures.
• Develop and implement in-staff training and development programs for RA in conjunction with the Assistant Director of Residential Life.
• Serve as resource for staff and students in support of roommate conflicts, personal crises, and other concerns. Work in collaboration with other Residential Life staff to support and follow up with students of concern.
• Establish and maintain communication with students living in the residence halls/apartments through individual outreach and community meetings; serve as a mediator/facilitator when necessary to provide resolutions for interpersonal conflicts between students.
• Serve as a Community Standards Officer for students referred to the Community Standards process for Residential Facilities policies and Community Standards violations. Adjudicate cases of student behavioral misconduct in consultation with the Assistant Dean/Director of Residential Life and Community Standards.
• Manage operational functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings; serve as facility manager for residence halls including conducting room checks, reporting and following up on housekeeping, maintenance, and mover requests.
• Work with RAs, Public Safety Officers, Counseling Services staff, and the Residential Life Management Team to respond to crisis situations in accordance with departmental and institution emergency procedures; serve in an on-call rotation for all area residence halls and apartments on a scheduled basis.

Skills

Diversity appreciation

Collaboration

Flexible schedule

Education

Bachelor's Degree

Master's Degree preferred

Tools

Microsoft Office Suite

Canvas

Star Rez

Job description

Philadelphia University is seeking a full-time, live-in Resident Director to lead traditional residence halls and on-campus apartments on the East Falls Campus. You will supervise RA staff, participate in strategic planning, and coordinate student services while balancing admin workload and student interactions.

The role includes serving on-call for campus crises, building collaborations with campus offices, and ensuring policy compliance across facilities.