Live Events Production & Operations Manager

Northeastern Illinois University; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Job summary

Northeastern Illinois University is seeking a Production and Operations Manager to lead event production and operations at the CCICS Donn F. Bailey Legacy Hall and related venues.

You will coordinate live sound, lighting, video, and streaming for conferences, commencements, and rentals, while supervising staff and coordinating with partners. The role requires a Bachelor’s degree and practical AV/production experience; the department emphasizes collaboration, safety, and efficient scheduling

Qualifications

• Bachelor’s degree required; Master’s may substitute 1 year of experience.
• 1 year of relevant education/training or work experience.
• Diagnosing, troubleshooting, repairing AV equipment required.
• Ability to lift up to 70 pounds and work with ladders, lifts, catwalks.

Responsibilities

• Manages event production and operations for Legacy Hall and other PTS events.
• Advances event needs with NEIU faculty, staff and external partners.
• Supervises live sound, projection, stage management, lighting, rigging, and recording.
• Hires, trains, and supervises staff including student workers and contractors.
• Schedules staff for event support and covers duties in absence.
• Develops long-range planning with Production Director and leads special projects.
• Creates training materials and protocol documentation.
• Maintains equipment records and inventory; updates firmware/documentation.
• Recommends capital equipment purchases to improve safety and function.
• Manages calendars and ensures scheduling reflects activities.
• Provides production support for events on all campuses.
• Advises clients on equipment operations and venue use.
• Liaisons with Police, Building Service Workers, UTS and Parking.
• Coordinates rentals: client meetings, pre-production, day-of contact, invoicing.
• participates in commencements and board meetings; off-campus events.
• Performs other related duties as assigned.

Skills

Staff management

Live sound engineering

Lighting design

Audio/video recording

Livestreaming

Event planning

Budget awareness

Technical theatre

CAD/Vectorworks familiarity

Microsoft Office

Google Workspace

QLab

Patch lists/Stage plots

Education

Bachelor’s degree

1 year in education/training or related field

Master’s degree preferred

Tools

Video recording

Livestreaming software

Video editing

Audio/Video gear maintenance

Job description

Northeastern Illinois University is seeking a Production and Operations Manager to lead event production and operations at the CCICS Donn F. Bailey Legacy Hall and related venues.

You will coordinate live sound, lighting, video, and streaming for conferences, commencements, and rentals, while supervising staff and coordinating with partners. The role requires a Bachelor’s degree and practical AV/production experience; the department emphasizes collaboration, safety, and efficient scheduling