Production and Operations Manager - El Centro

neiu; Chicago (IL); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

NEIU El Centro is seeking a Production and Operations Manager to lead event production across the Student Union, Events and Conference Services (SUECS) and Production and Technical Services (PTS) teams. The role covers NEIU El Centro spaces and other PTS-supported events across campuses.

You will plan staffing, supervise student and freelance staff, advance events, and manage equipment setups, live sound, lighting, AV recording, and web conferencing equipment including Zoom.

Responsabilidades

• Manages production and operations for scheduled events at NEIU El Centro spaces including the first floor lobby, community room, and third floor spaces, and for other PTS-supported events across campuses.

Descripción del empleo

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.

Job Summary:

As part of the Student Union, Events and Conference Services department (SUECS), and Production and Technical Services department (PTS), the Production and Operations Manager reports to the Production Director and is responsible for managing event production and operations at NEIU El Centro in the first floor lobby, first floor community room, third floor meeting space and third floor conference rooms, as well as providing production and operations support for other PTS-supported events in other spaces at El Centro, at CCICS, at the north campus, Board of Trustees meetings, and NEIU commencements.

Responsibilities include planning staffing, operations, and production services with SUECS staff, student groups, faculty, staff, rental groups, and other clients, managing student staff, freelance staff, and contractors, advancing internal, hosted, and rental events, executing equipment setups, live sound engineering, lighting design and operation, AV recording, and web conferencing equipment setup and operation.

Job Description:

• Manages production and operations for scheduled events at NEIU El Centro in the first floor lobby, first floor community room, third floor meeting space and third floor conference rooms, and for other PTS-supported events in support of all concerts, conferences, lectures, third-party and rental events occurring in these spaces.
• Advances all event needs with NEIU faculty, staff, and external partners, renters, and other event organizers.
• Supervises, manages, and carries out duties for the the following service areas: setup and strike of tables, chairs, portable staging, lecterns, live sound amplification systems, and other event equipment, the configuration and operation of conference room AV technology including live sound amplification, projections, and remote conference technologies such as Zoom, coordination of event equipment loans.
• Hires, trains, supervises staff, including student workers, freelance employees, and contractors to meet the production and operations needs of events at NEIU El Centro. Schedules staff for event support, production, and venue management. Covers their duties in their absence.
• In collaboration with the Production Director, participates in identifying and executing departmental objectives and the development of long-range planning.
• Identifies and leads special projects, including capital improvement projects as well as staffing leadership and development opportunities in support of successful program administration.
• Creates training and protocol documentation. Creates and improves administrative systems in support of departmental responsibilities.
• Enforces University policy, and creates and revises policy for the Production Unit in conjunction with the Production Director.
• Maintains equipment and records, including creating reports, troubleshooting, cleaning and repairing audio, video, lighting, and control equipment, verifying and updating inventory documentation, creating and updating technical venue documentation, updating firmware for equipment, and notifying the Production Director of any issues outside of this scope.
• Recommends capital equipment purchases and other services in order to maintain and improve venue safety and functionality.
• Reports facilities maintenance requests for the El Centro first floor lobby, first floor community room, third floor meeting space and third floor conference rooms to Facilities Management and tracks progress.
• Administrates event space calendars via the University scheduling system.
• Ensures activities in venues are accurately reflected in the scheduling system.
• Provides production and operational support as needed for other PTS-supported events on all campuses.
• Advises and educates faculty, staff, rental clients and others on equipment operations and facilities use.
• Serves as event liaison to Police, Building Service Workers, University Technology Services, and Parking during SUECS/PTS-supported events.
• Provides administrative support and management for rental events, including meeting with prospective clients, scheduling pre-production meetings for contracted rentals, serving as primary day-of production point-of-contact for NEIU venues, and reporting on space and staff usage for accurate invoicing.
• Participates in the planning and execution of commencement and board meetings, and other off-campus or satellite PTS-supported events. This includes but is not limited to: organizing equipment, loading trucks, driving trucks, moving furniture, setting up, configuring, and operating AV equipment and conference room technology, and other duties normally performed on-campus. Participation at all commencement ceremonies is required.
• Performs other related duties as assigned, or as need