Live Event Usher & Ticketing Specialist

asmglobal; Knoxville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global in Knoxville, TN seeks a part-time Event Staff Attendant to support events at the Knoxville Civic Coliseum and Auditorium. The role involves scanning tickets, guiding guests, and assisting with venue operations during events.

Ideal candidates have strong customer service skills, clear communication, and the ability to work extended hours in a fast-paced environment. Prior event or venue experience is a plus.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong problem solving and analytical abilities.
• Excellent verbal and written communication.
• Ability to adapt to changing situations and maintain composure.
• Good organizational skills and attention to detail.
• Able to perform duties with integrity and professionalism.

Responsibilities

• Scan or collect tickets and direct patrons to seats.
• Operates event-related equipment such as ticket scanners.
• Secure venue property during events.
• Direct traffic and assist with parking as needed.
• Provide information and guidance to guests.
• Deliver courteous customer service and maintain a positive attitude.
• Coordinate with security to ensure spaces are clear after events.
• Report any issues or concerns related to events.

Skills

Customer service

Interpersonal skills

Verbal communication

Problem solving

Adaptability

Attention to detail

Education

Previous customer service experience

Tools

Ticket scanners

Job description

Legends Global in Knoxville, TN seeks a part-time Event Staff Attendant to support events at the Knoxville Civic Coliseum and Auditorium. The role involves scanning tickets, guiding guests, and assisting with venue operations during events.

Ideal candidates have strong customer service skills, clear communication, and the ability to work extended hours in a fast-paced environment. Prior event or venue experience is a plus.