Live Event Ticketing & Guest Services Specialist

Oak View Group; Coralville (IA); On-site; USD 15,153 - 17,908; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

A leading venue management company is seeking a Box Office Attendant in Coralville, Iowa. This role involves overseeing ticket sales and providing excellent customer service for events at Xtream Arena & GreenState Family Fieldhouse. The ideal candidate must possess customer service skills, the ability to multitask, and be able to work in a fast-paced environment. The position offers an hourly pay of $11.00 to $13.00 and requires the ability to work flexible hours, including weekends and holidays.

Qualifications

• Must be over 18 years or older.
• Experience working with the public and cash.
• Capable of working a flexible schedule including nights and weekends.

Responsibilities

• Perform transactions for all events on the ticketing system.
• Communicate and satisfy patrons with world class customer service.
• Reconcile all monies received from ticket sales.

Skills

Customer service skills

Ability to multitask

Strong verbal communication skills

Analytical and problem-solving skills

Tools

Paciolan ticketing system

Windows based computers

Job description

A leading venue management company is seeking a Box Office Attendant in Coralville, Iowa. This role involves overseeing ticket sales and providing excellent customer service for events at Xtream Arena & GreenState Family Fieldhouse. The ideal candidate must possess customer service skills, the ability to multitask, and be able to work in a fast-paced environment. The position offers an hourly pay of $11.00 to $13.00 and requires the ability to work flexible hours, including weekends and holidays.