Live Event Support Technician

Glint Tech Solutions LLC; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

Glint Tech Solutions LLC is seeking a Live Event Support Technician to assist with real-time IT and broadcast support at a major DC-area arena. The role mainly covers evenings and weekends, handling A/V gear, conferencing setups, and endpoint management.

Team members will document resolutions and contribute to SOPs to ensure smooth event operations. The ideal candidate has 3+ years in hands-on broadcasting or technical roles, solid Windows and Mac OS skills, and familiarity with networking

Qualifications

• 3+ years in a Broadcasting/Technical hands-on role.
• Hands-on experience with Windows and Mac OS.
• Working knowledge of network switches, cabling, and IP configuration.
• Understanding of broadcast signal flow (routers, switchers, cameras, RF).
• Ability to work nights, weekends, holidays; lift up to 50 lbs.

Responsibilities

• Provide real-time IT/broadcast support during live events (nights, weekends, holidays).
• Maintain computer systems, network devices, and broadcast/A/V equipment.
• Test, maintain, and fabricate cables and adapters.
• Set up and support Zoom, Teams, and WebEx conferencing.
• Image and manage endpoints via Intune, AutoPilot, and JAMF Pro.
• Deliver Tier 1 support and document resolutions in ticketing system.
• Build and maintain SOP guides.

Skills

Broadcasting experience

Windows & Mac OS

Networking basics

Signal flow knowledge

Night/weekend shifts

Physical lifting

Job description

Job Title:

Live Event Support Technician

Company Overview:

Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada. We are currently hiring on behalf of a leading media & broadcasting client.

Project Description:

Seeking a Live Event Support Technician to support live events at a major DC-area arena (Caps/Wizards/Mystics games, concerts, eSporting events). Role involves Tier 1 IT support and broadcast/A/V assistance, primarily evenings and weekends.

Key Responsibilities:

• Provide real-time IT/broadcast support during live events (nights, weekends, holidays)
• Maintain computer systems, network devices, and broadcast/A/V equipment
• Test, maintain, and fabricate cables and adapters
• Set up and support Zoom, Teams, and WebEx conferencing
• Image and manage endpoints via Intune, AutoPilot, and JAMF Pro
• Deliver Tier 1 support and document resolutions in ticketing system
• Build and maintain SOP guides

Mandatory Skills:

• 3+ years in a Broadcasting/Technical hands-on role
• Hands-on experience with Windows and Mac OS
• Working knowledge of network switches, cabling, and IP configuration
• Understanding of broadcast signal flow (routers, switchers, cameras, RF)
• Ability to work nights, weekends, holidays; lift up to 50 lbs

Nice-to-Have Skills:

• CompTIA A+ Certification
• NetAlly Tool experience
• Arista switch/router experience
• 2110 knowledge