Live Event Support Technician

Glint Tech Solutions; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

Glint Tech Solutions is seeking a Live Event Support Technician to back our broadcast and IT team at a major DC-area arena, covering Caps/Wizards/Mystics games, concerts and eSports events. The role focuses on Tier 1 IT support and broadcast/A/V assistance during evenings and weekends.

You will maintain computer systems and network devices, test cables, and set up conferencing tools like Zoom, Teams and WebEx, while documenting resolutions in our ticketing system.

Qualifications

• 3+ years in a broadcasting/technical hands-on role.
• Hands-on experience with Windows and Mac OS.
• Working knowledge of network switches, cabling, and IP configuration.
• Understanding of broadcast signal flow (routers, switchers, cameras, RF).
• Ability to work nights, weekends, holidays; lift up to 50 lbs.

Responsibilities

• Provide real-time IT/broadcast support during live events (nights, weekends, holidays)
• Maintain computer systems, network devices, and broadcast/A/V equipment
• Test, maintain, and fabricate cables and adapters
• Set up and support Zoom, Teams, and WebEx conferencing
• Image and manage endpoints via Intune, AutoPilot, and JAMF Pro
• Deliver Tier 1 support and document resolutions in ticketing system
• Build and maintain SOP guides

Skills

Broadcast tech

Windows

Mac OS

Networking

IP configuration

Signal flow

Night/weekend shifts

Job description

Job Title

Live Event Support Technician

Company Overview

Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada. We are currently hiring on behalf of a leading media & broadcasting client.

Project Description

Seeking a Live Event Support Technician to support live events at a major DC-area arena (Caps/Wizards/Mystics games, concerts, eSporting events). Role involves Tier 1 IT support and broadcast/A/V assistance, primarily evenings and weekends.

Key Responsibilities

• Provide real-time IT/broadcast support during live events (nights, weekends, holidays)
• Maintain computer systems, network devices, and broadcast/A/V equipment
• Test, maintain, and fabricate cables and adapters
• Set up and support Zoom, Teams, and WebEx conferencing
• Image and manage endpoints via Intune, AutoPilot, and JAMF Pro
• Deliver Tier 1 support and document resolutions in ticketing system
• Build and maintain SOP guides

Mandatory Skills

• 3+ years in a Broadcasting/Technical hands-on role
• Hands-on experience with Windows and Mac OS
• Working knowledge of network switches, cabling, and IP configuration
• Understanding of broadcast signal flow (routers, switchers, cameras, RF)
• Ability to work nights, weekends, holidays; lift up to 50 lbs

Nice-to-Have Skills

• CompTIA A+ Certification
• NetAlly Tool experience
• Arista switch/router experience
• 2110 knowledge