Live Event Security & Guest Safety Lead

Live Nation; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Live Nation Entertainment is the world's leading live entertainment company, supporting Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role at Live Nation Concerts focuses on ensuring guest safety and smooth operations during events.

The position requires the ability to work late hours, a flexible schedule, and at least 3 years of experience engaging with guests in a positive environment.

Qualifications

• 3 years' work experience interacting with people in a positive environment.
• Read, write and speak English fluently.

Responsibilities

• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
• Prevent and resolve altercations among guests
• Lead guests and other employees in emergency evacuation procedures and provide assistance
• Maintain control by circulating through your work area throughout the shift
• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
• Enforce House policy regarding photos/videos/recording devices
• Safeguard against theft and property damage
• Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
• Set up area before opening (stanchions, table configuring, etc.)
• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift

Skills

Customer interaction

English fluency

Teamwork

Job description

Live Nation Entertainment is the world's leading live entertainment company, supporting Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role at Live Nation Concerts focuses on ensuring guest safety and smooth operations during events.

The position requires the ability to work late hours, a flexible schedule, and at least 3 years of experience engaging with guests in a positive environment.