Concert Venue Security & Guest Experience Lead

Live Nation Worldwide, Inc.; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Concert tickets

Paid time off and holidays

401(k) with company match

Family leave programs

Career development programs

Volunteer time off

Job summary

Live Nation Entertainment is seeking a security professional to maintain safety for staff, artists, vendors and guests at a busy venue. You will monitor access, respond to incidents, and help ensure a positive experience for diverse attendees.

The role requires a high school diploma or equivalent, 2+ years in customer service, and flexible scheduling including nights and weekends. Strong communication and teamwork are essential in this fast-paced environment.

Qualifications

• Minimum high school diploma or equivalent required.
• Experience in customer service preferred.
• Strong communication and decision-making abilities.
• Ability to work late hours and flexible schedules.

Responsibilities

• Maintain safety and security for staff, artists, vendors, and guests.
• Monitor entrances/exits and guard against theft or unauthorized access.
• Prepare incident reports and assist in investigations if needed.
• Escort or transport individuals as required and operate screening devices.

Skills

Customer service

Problem solving

Verbal communication

Interpersonal skills

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is seeking a security professional to maintain safety for staff, artists, vendors and guests at a busy venue. You will monitor access, respond to incidents, and help ensure a positive experience for diverse attendees.

The role requires a high school diploma or equivalent, 2+ years in customer service, and flexible scheduling including nights and weekends. Strong communication and teamwork are essential in this fast-paced environment.