Live Chat Agent/ Call Center Customer Service Representative Remote Work From Home at Shavano F[...]

Shavano Family Practice; Arvada (CO); Remote; USD 31,684 - 49,593; Full time

Job summary

Shavano Family Practice in Arvada, CO is looking for a dedicated Live Chat Agent/Call Center Customer Service Representative to provide exceptional support to customers from the comfort of their homes. You will address customer inquiries, process orders, and resolve issues while ensuring high satisfaction levels.

This is a full-time remote position offering a salary between $23.00 and $36.00 per hour, depending on experience. Join our team and contribute to delivering outstanding customer service.

Qualifications

• Proven experience in customer service roles, particularly in call centers or remote settings.
• Ability to manage multiple tasks while maintaining attention to detail.
• Strong problem-solving abilities to address customer inquiries and complaints.

Responsibilities

• Answer questions regarding products and services effectively.
• Process orders for customers promptly.
• Investigate and resolve conflicts from customer complaints.

Skills

Customer service excellence

Effective communication

Conflict resolution

Product knowledge

Job description

Live Chat Agent/ Call Center Customer Service Representative – Remote Work From Home at Shavano Family Practice. Arvada, CO. We are seeking a Live Chat Agent/ Call Center Customer Service Representative that excels in meeting customers' expectations by answering questions about products and services, processing orders, investigating issues, resolving conflicts from customer complaints, and ensuring customer satisfaction. As a customer support representative, you should stay informed about product and service specifications, maintain good relations with customers, and communicate effectively to achieve outstanding customer service.

Employment Type: Full-Time

Salary: $23.00 - $36.00 per hour