Customer Service Agent - REMOTE

srecruiting; San Diego (CA); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Virtual work from home

Flexible schedule

Work-life balance

Team culture

Career growth

Job summary

srecruiting is seeking a Remote Customer Service Agent to join our distributed team. This 100% virtual role offers a flexible schedule and a supportive environment focused on helping families understand our products and services.

You will handle client calls, schedule appointments, complete applications, and participate in ongoing training. The ideal candidate has excellent communication, active listening, problem-solving skills, and a strong work ethic. We value teamwork and personal growth.

Qualifications

• Excellent communication skills
• Active listening and problem-solving
• Ability to learn and adapt quickly
• Works well both independently and in a team
• Strong work ethic and motivation

Responsibilities

• Calling and receiving calls from clients and ensuring customer satisfaction
• Scheduling appointments for clients requesting benefits or referrals
• Advising, presenting and explaining products and packages virtually
• Completing applications
• Participation in training and development sessions
• Attending ongoing training sessions

Job description

About the job Customer Service Agent - REMOTE

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

  Preferred Skills:

  • Excellent communication skills, including active listening and problem-solving
  • Ability to learn, adapt, and adjust on the go
  • Works well with others and individually
  • Possesses a strong work ethic and drive to succeed

  If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.