Litigation Practice Operations Manager

Smith Anderson Group; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Smith Anderson Group in Raleigh is seeking a Practice Area Manager – Litigation to oversee workflow, intake, billing, and matter administration for the thriving litigation team.

The candidate will implement technology tools, establish quality controls, coordinate training, and drive efficiency while maintaining excellent client service.

Ideal applicants have five years in a law firm setting, strong organizational skills, and proficiency with MS Office and practice management software.

Qualifications

• Minimum of five years of experience in a law firm or legal department.
• Experience coordinating assignments and implementing quality control standards.
• Strong organizational and communication skills; proficient with Microsoft Office and legal practice management software.
• Bachelor’s degree minimum or equivalent related work experience.
• Paralegal Certification preferred.

Responsibilities

• Coordinate daily workflow for the litigation practice group to support attorneys and clients.
• Assist with setting workflow standards for intake, billing, case tracking, and case management.
• Assist with coordinating team assignments and tracking deadlines to help workflow smoothly.
• Identify training needs and coordinate training to meet professional development goals.
• Assist with matter- and task-level billing tracking to improve budgeting and client communications.
• Assist with the implementation of technology tools and developing standards for their use.
• Identify opportunities for collaboration and shared resources within the litigation team.
• Administer quality control standards for work product and processes, and recommend improvements.
• Compile and create documents for the litigation team vault.
• Evaluate performance metrics and identify improvement opportunities.
• Collaborate across functions to ensure consistency and optimize performance with Operations, Litigation Technology, Innovation, Finance, and lawyers.

Skills

Project coordination

Communication skills

Workflow optimization

Legal industry experience

Education

Bachelor's degree

Paralegal Certification

Tools

Microsoft Office

Legal practice management software

Job description

Smith Anderson Group in Raleigh is seeking a Practice Area Manager – Litigation to oversee workflow, intake, billing, and matter administration for the thriving litigation team.

The candidate will implement technology tools, establish quality controls, coordinate training, and drive efficiency while maintaining excellent client service.

Ideal applicants have five years in a law firm setting, strong organizational skills, and proficiency with MS Office and practice management software.