Litigation Moderate Claims Adjuster Sr Consultant - Remote (EST)

Allstate; Town of Gates (NY); Remote; USD 57,000 - 101,000; Full time

Job summary

An established industry player is seeking a dedicated claims investigator to join their remote team. In this dynamic role, you will handle complex claims, demonstrating your expertise in negotiation and critical thinking. Your ability to communicate compassionately will support claimants through their journey, while your analytical skills will ensure accurate evaluations. Enjoy the flexibility of working from home while benefiting from comprehensive healthcare and retirement plans from day one. This opportunity is perfect for those who thrive in a supportive and inclusive environment, committed to making a difference in the lives of families across the nation.

Benefits

Comprehensive Healthcare

Retirement Plans

Training and Development

Equipment Provided

Connectivity Reimbursement

Licensing Support

Sign-On Bonus for Licensing

Qualifications

• 3+ years of experience in handling 3rd Party Bodily Injury claims.
• Proficient communication skills, especially over the phone.

Responsibilities

• Investigate complex claims and negotiate settlements.
• Ensure accurate documentation and adherence to policies.

Skills

3rd Party Bodily Injury Claims Handling

Communication Skills

Critical Thinking

Negotiation Skills

Insurance Policies Knowledge

Claims Evaluation Tools

Education

Bachelor's Degree

Tools

Claims Evaluation Platforms

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts and air bags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

This role involves investigating complex, represented claims, including uninsured or underinsured motorist (UM/UIM) claims in single or multi-car accidents, as well as moderate or major claims. The individual may handle complex CPL claims or specialized claims such as business interruption, loss of income, E&O policies, etc. Responsibilities include taking recorded statements, resolving loss of use claims, making payments, and negotiating or referring bodily injury issues that cannot be resolved.

Roles and Responsibilities

1. Customer Service Expert: Demonstrate compassion, empowerment, and restoration, communicating clearly and empathetically to support claimants.
2. The Investigator: Independently review damage and interpret policies to determine coverage.
3. The Effective Communicator: Use various communication channels to keep customers informed and facilitate a smooth claims process.
4. The Negotiator: Evaluate and negotiate claim settlements in accordance with legal and business standards.
5. The Problem Solver: Utilize tools and critical thinking skills to efficiently resolve claims.
6. The Recorder: Ensure accurate documentation and adherence to policies to protect the company financially.

Qualifications

• At least 3 years of 3rd Party Bodily Injury claims handling experience.
• 2-5 years of GA claims experience preferred.
• Bachelor's degree preferred.
• Proficient communication skills, especially over the phone.
• Ability to work independently and remotely.
• Familiarity with insurance policies, coverage, and liability.
• Strong critical thinking and negotiation skills.
• Knowledge of claims evaluation tools and platforms.

Remote Work Details

This is a permanent remote, home-based role within the United States, excluding California, Alaska, Hawaii, and Puerto Rico. Requirements include a dedicated workspace, minimum internet bandwidth, and appropriate work setup. Allstate provides necessary equipment and connectivity reimbursement.

Licensing and Benefits

Licensing may be required within 60 days of hire, with support from the company. A licensing sign-on bonus may be available. Benefits include comprehensive healthcare, retirement plans, training, and more, starting from Day 1.

Compensation

The annual salary range is $57,500.00 to $100,212.50, based on experience and qualifications.

Additional Information

Allstate is committed to diversity and inclusion, offering a supportive environment that values connection and belonging. We do not sponsor visas and are an equal opportunity employer.