Litigation Coordinator - State National

State National Companies (SNC); Bedford (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D insurance

401(k) match

Employee Stock Purchase Plan

Paid time off

Corporate holidays

Floating holidays

Parental leave

Job summary

Markel is seeking an organized administrative professional to join our on-site team in Texas. You will manage document flow, index correspondence in the SNC portal, and support litigation/claims operations.

Ideal candidates have a high school diploma, strong computer skills (Outlook, Excel, Word), and proven ability to multitask and communicate clearly with internal and external partners.

Qualifications

• Requires high school diploma or equivalent.
• Some college education is preferred.
• Prior experience in an insurance company or agency is advantageous.
• Demonstrated ability to work independently and meet deadlines with minimal supervision.
• Excellent written and verbal communication skills.

Responsibilities

• Sort documents and correspondence from fax, portal, email, and mail.
• Index incoming correspondence in SNC's litigation/claims portal.
• Create and maintain detailed tracking logs.
• Communicate with external parties regarding documents via email and phone.
• Maintain data accuracy and process documents efficiently.
• Assist in managing incoming calls and direct to the right resource.
• Understand SNC's products and markets.
• Provide administrative support to management.
• Fulfill other duties as needed.

Skills

Independent work

Multitasking

Written communication

Oral communication

Time management

Customer service

Organizational skills

Attention to detail

MS Office proficiency

Education

High School Diploma or equivalent

Some college preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem‑solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Essential Functions

• Efficiently sort documents and correspondence from various sources, including fax, portal, email, and physical mail.
• Accurately index all incoming correspondence within the State National litigation/claims portal for proper categorization.
• Create and maintain detailed tracking logs for a variety of items.
• Establish effective communication with external parties regarding litigation/claims documents, including email drafting and phone calls.
• Prioritize precision in data entry and document processing, with a focus on accuracy.
• Execute specialized processing tasks as required by the role.
• Assist in managing incoming calls by gathering information from callers and directing them to the appropriate resource.
• Maintain a foundational understanding of SNC's products and markets.

Work Arrangement

• This is a fully in‑office position. Candidates must be able to work onsite full‑time.

Additional Responsibilities

• Offer administrative support to management as required.
• Fulfill other duties and responsibilities as needed or requested.

Knowledge/Skills/Abilities

• Demonstrated ability to work independently and meet deadlines with minimal supervision.
• Proficiency in computer usage.
• Adaptability to handle a mix of responsibilities.
• Intermediate proficiency in Microsoft Outlook, Excel, and Word.
• Exceptional oral and written communication skills.
• Ability to handle numerous tasks at once.
• Strong customer service acumen.
• Solid organizational abilities.
• Keen attention to detail.

Education/Experience

• High School Diploma or equivalent is required.
• Some college education is preferred.
• Prior experience in an insurance company or agency is advantageous.

Benefits

• Competitive benefit programs supporting diverse and changing needs.
• Full‑time employees can select from multiple health, dental, vision, life, disability, and AD&D insurance plan options.
• 401(k) with employer match contributions, Employee Stock Purchase Plan, PTO, corporate holidays, floating holidays, and parental leave.

Salary

The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Employment Scams Notice

Markel is aware of employment‑related scams. All legitimate job postings and communications come from Markel Group Careers or Markel.com email addresses. Report any suspicious activity to [e-mail].

Equal Opportunity Employer

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic, including but not limited to race, color, sex, religion, creed, national origin, ancestry, age, disability, sexual orientation, gender identity, genetic information, pregnancy, marital status, military status, appearance, and more. (Full legal list omitted for brevity).

Accommodation and Agencies

Should you require accommodation through the application process, please send an email to [e-mail]. No agencies please.

US Work Authorization

US work authorization required. Markel does not provide visa sponsorship for this position, now or in the future.