Sr. Compliance Coordinator - State National (Workers' Compensation)

Markel; Bedford (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Markel is seeking a Senior Compliance Coordinator to manage advanced administrative and accounting tasks within the legal/compliance department. You will handle complex invoicing, reconciliations, and maintain relationships with DOIs, bureaus, and program managers.

The role requires 3–5 years in cost allocation and insurance industry experience, with strong Excel/Outlook skills and excellent communication. US work authorization is required.

Qualifications

• High School Diploma or equivalent required.
• 3 to 5 years of experience in a professional office environment.
• 3 to 5 years of cost-allocation experience required.
• 3 to 5 years of insurance company or agency experience required.
• US Work Authorization required; no visa sponsorship provided by Markel.

Responsibilities

• Responsible for advanced insurance compliance administrative activities.
• Review, allocate and pay complex invoices from third party vendors.
• Reconcile, allocate and pay complex invoices for fees from various DOIs.
• Maintain effective relationships with DOIs, Bureaus and Program Managers.
• Maintain effective relationships with Company’s vendors as assigned.
• Responsible for the daily processing of DOI consumer complaints.
• Take incoming calls that reception staff and lower-level Compliance staff are unable to handle, guiding the caller to the appropriate Program Manager or other resource.
• Provide supportive guidance and assistance to lower-level Compliance staff and to others within the Company.
• Maintain thorough knowledge of products and markets being served by SNC’s Program Managers.

Skills

Independent work

Customer service

MS Outlook

MS Excel

MS Word

Everest database

Oral and written communication

Attention to detail

Research skills

Cost allocation

Accounts receivable

Education

High School Diploma or equivalent

Tools

Everest database

Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Senior Compliance Coordinator is responsible for advanced level administrative and accounting functions within the legal/compliance department.

Essential Functions

• Responsible for advanced insurance compliance administrative activities
• Review, allocate and pay complex invoices from third party vendors
• Reconcile, allocate and pay complex invoices for fees from various DOIs
• Maintain effective relationships with DOIs, Bureaus and Program Managers
• Maintain effective relationships with Company’s vendors as assigned
• Responsible for the daily processing of DOI consumer complaints
• Take incoming calls that reception staff and lower-level Compliance staff are unable to handle, guiding the caller to the appropriate Program Manager or other resource
• Provide supportive guidance and assistance to lower-level Compliance staff and to others within the Company
• Maintain thorough knowledge of products and markets being served by SNC’s Program Managers

Additional Responsibilities

• Provide advanced administrative support to management as needed

Skills/Abilities

• Ability to work independently and meet deadlines without direct supervision
• Excellent customer service skills
• Intermediate knowledge of Microsoft Outlook, Excel and Word
• Advanced skill in Everest database
• Excellent oral and written communication skills
• Excellent organizational skills
• Excellent attention to detail
• Strong research skills
• Willingness and ability to persist on complex projects
• Knowledge of Property and Casualty lines of business and types of products written in those lines required
• Intermediate knowledge of account reconciliation and accounts receivable processes required
• Familiarity with cost allocation methodologies required
• Knowledge of DOI Consumer Complaint handling required
• Administrative knowledge of Federal Motor Carriers Safety Administration user interface, as well as various state-specific Motor Carrier sites, required

Education/Experience

• High School Diploma or equivalent required
• 3 to 5 years of experience in a professional office environment
• 3 to 5 years of cost-allocation experience required
• 3 to 5 years of insurance company or agency experience required

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s In It For You

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e‑mail to the [e-mail].