Listening Lobby Server

Songteller Hotel; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Songteller Hotel in Nashville is looking for an enthusiastic Server to join our restaurant operation team. This vital role aims to provide excellent dining experiences and maintain an enjoyable work environment. The ideal candidate has a passion for music and cocktails, as the position involves serving in an acoustic performance space.

Applicants should have at least 6 months of relevant experience and be at least 21 years old, with the ability to obtain necessary certifications. Join us at Songteller Hotel where every moment can be loved and cherished!

Qualifications

• 6 months of previous job-related experience preferred.
• Must be able to obtain Serve Safe/TABC Server Certification.
• Must be at least 21 years old.

Responsibilities

• Checks with Manager for daily objectives.
• Provide excellent dining experiences for guests.
• Maintain a clean and sanitary environment.

Skills

Customer service

Knowledge of beverages

Communication

Job description

Herschend is seeking a enthusiastic and talented Server to add to our restaurant operation team for our newest hospitality venture, Dolly Parton’s SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate is driven to provide excellent dining experiences for our guests through proper steps of service and maintain a great work environment for our fellow hosts and vendors at the Listening Lobby, our day‑time space for bites and beverages.

Inspired by Dolly Parton’s epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.

The Listening Lobby Server position provides a unique opportunity for the right individual to be involved in opening restaurant operations for Dolly Parton’s SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton’s Museum. This position is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique bar offerings. The recipe for the right Server will be equal parts curious learner, innovator, administrator, mentor and motivator. To achieve success in this role, one must drive results while adhering to our Heartspitality® culture. This position requires genuine passion for music and cocktails, as the listening lobby will feature acoustic performances!

SUMMARY OF ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Checks with Manager for daily objectives
• Properly setting up/closing down the dining spaces with accuracy and ensuring all necessary supplies are stocked
• Provide excellent dining experiences for our guests through proper steps of service
• Maintain a thorough knowledge of the beverage menu including spirits, wine, beer, and non‑alcoholic offerings
• Maintain a thorough knowledge of the food menu
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service, busser and runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately. Handles card transactions as directed
• Participate in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

This job description is not an “all-inclusive” list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.

QUALIFICATIONS

• 6 months of previous job‑related experience, Preferred
• Must be able to obtain Serve Safe/TABC Server Certification
• Must be at least 21 years old
• Basic computer knowledge and usage preferred
• Must pass a pre‑employment background check

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.