Liquor Supervisor

T Market LLC; Natick (MA); On-site; USD 48,000 - 68,000; Full time

Job summary

T Market LLC in Natick, MA is seeking a Liquor Supervisor to oversee the liquor department, lead staff, manage inventory, and ensure compliance with regulations. The role emphasizes delivering excellent customer service and maintaining high safety standards in a fast-paced retail environment.

You will train team members, monitor product quality, and work with management on promotional strategies to drive sales while upholding health and safety guidelines.

Qualifications

• Proven experience in a supervisory role in retail or liquor.
• Knowledge of liquor products and regulations.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.
• Strong organizational skills and attention to detail.

Responsibilities

• Supervise daily operations of the liquor department, ensuring compliance with regulations.
• Manage inventory levels, including ordering and restocking products as needed.
• Train and mentor team members on best practices and customer service standards.
• Monitor product quality and safety, addressing any issues promptly.
• Collaborate with management to develop promotional strategies to enhance sales.
• Provide exceptional customer service, addressing inquiries and resolving issues efficiently.
• Maintain a clean and organized work environment, adhering to health and safety guidelines.

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Attention to detail

Tools

Inventory management software

Job description

The Role

As a Liquor Supervisor at T Market LLC, you will be responsible for managing the liquor department, ensuring that all operations run smoothly and efficiently. You will lead a team to maintain inventory levels, uphold safety standards, and provide exceptional customer service. Your leadership will be crucial in creating a positive shopping experience for our customers.

What You'll Do

• - Supervise daily operations of the liquor department, ensuring compliance with all regulations.
• - Manage inventory levels, including ordering and restocking products as needed.
• - Train and mentor team members on best practices and customer service standards.
• - Monitor product quality and safety, addressing any issues promptly.
• - Collaborate with management to develop promotional strategies to enhance sales.
• - Provide exceptional customer service, addressing inquiries and resolving issues efficiently.
• - Maintain a clean and organized work environment, adhering to health and safety guidelines.

What We're Looking For

• - Proven experience in a supervisory role, preferably in retail or liquor sales.
• - Strong knowledge of liquor products and regulations.
• - Excellent communication and interpersonal skills.
• - Ability to lead and motivate a team effectively.
• - Strong organizational skills and attention to detail.
• - Ability to work flexible hours, including evenings and weekends.

Nice to Have

• - Experience with inventory management systems.
• - Certification in responsible beverage service.
• - Previous experience in a customer-facing role.