Linux Programmer/Storage Developer

Ventures Unlimited Inc; Fort Collins (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology services organization in Fort Collins is looking for a Sustaining Engineer. The ideal candidate will handle customer resolution plans for network-attached file systems and troubleshoot various connectivity protocols like NFS and SMB. Applicants should possess strong C/C++ programming skills, proficiency in Linux, and experience in debugging and analyzing core dumps. This full-time role requires excellent communication and analytical skills to manage high-visibility customer cases and provide timely updates.

Qualifications

• In-depth knowledge of Linux, especially networking and systems functionality.
• Experience with client connectivity protocols like NFS, SMB, and HTTP.
• Ability to troubleshoot across multiple Operating Systems including Red Hat Linux and CentOS.

Responsibilities

• Prepare customer resolution plans for network attached file systems issues.
• Triaging defects and troubleshooting alongside HP's customers.
• Conduct patch releases and testing based on customer use cases.

Skills

C, C++ programming

Debug/Code analysis of Core Dumps

Strong knowledge of Linux Kernel

Experience in troubleshooting and debugging

Excellent analytical skills

Software systems testing methodology

Excellent verbal and written communication skills

Tools

gdb

tcpdump

wireshark

FSCK

Job description

Ventures Unlimited is a service centric organization. Our success begins with our ability to apply our relationships, leverage technologies, and identify talent - often in combination - to an endless array of real‑world customer needs.

Job Description

Location: Fort Collins, CO

Type: Full Time

Job Description:

Sustaining engineer whose primary responsibility includes preparing customer resolution plans for issues involving network attached file systems (NAS), troubleshooting related to client connectivity protocol e.g. NFS, SMB, HTTP and FTP and the supporting file system utilities. Candidates should be able to employ troubleshooting skills to resolve complex problems that span multiple technologies and Operating Systems including but not limited to Red Hat Linux, CentOS, ProLiant Servers; Also troubleshooting HP Storage products and network connectivity. Candidates need to have an in-depth knowledge of Linux, crash analysis using utilities gdb debugger and network troubleshooting including trace analysis using utilities such as tcpdump and wireshark.

• Sustenance of NAS and Backup products
• Coordinating with HP's customers and internal stakeholders
• Defect triaging, fixing and troubleshooting
• Release of software patches & testing
• Contribution to ongoing product releases by testing, technical & documentation reviews
• Conveying customer feedback to various engineering groups within HP
• Resolving customer issues and technical escalations related to products
• Providing regular updates on the progress
• Patch release and testing in the lab using customer use case information
• Interaction with the ERT end users and internal stakeholders on technical fronts
• Support - work on critical, high visibility customer cases and provide action plans to ERT

Skills Required

• C, C++ programming
• Debug/Code analysis of Core Dumps & Kernel/OS/Application/Network logs
• Strong knowledge of Linux Kernel, boot processes and underlying OS functionality (including device drivers etc.), Networking, NAS/SAN Storage concepts, filesystems and expertise in doing filesystems maintenance using FSCK and other tools
• Experience in troubleshooting and debugging issues through core dump analysis and source code analysis
• Excellent analytical skills to understand and fix code written in C, Java & Unix Shell Scripts
• Software systems testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools
• Software systems testing methodology including, debugging, writing/execution of test plans
• Excellent verbal and written communication skills

Qualifications

C/C++, Linux, Storage, SAN and NAS

Additional Information

Thanks & Regards

Ventures Unlimited Inc.