Linguistic Services Scheduler

Providence Swedish Medical Center; Seattle, Northern (WA, KY); Hybrid; USD 29,000 - 43,000; Full time

Job summary

Providence Swedish Medical Center in Seattle, WA, seeks a Scheduler/Dispatcher for Linguistic Services to manage daily scheduling using a multi-line phone system and a computerized database, respond to interpreter requests, screen eligibility, and assign requests to providers.

You will identify service gaps, offer guidance on service levels, and contribute feedback to improve both computerized and manual systems to enhance performance, supporting patient-centered care.

Qualifications

• 2 years of scheduler/dispatcher experience.
• Experience with diverse cultural and socio-economic backgrounds.

Responsibilities

• Manage daily scheduling using a multi-line phone system and a computerized database.
• Respond to interpreter requests and screen eligibility for service.
• Review daily unassigned requests and assign them to providers.
• Identify service gaps and advise on service levels of Linguistic Services.
• Provide feedback to improve computerized and manual systems to enhance performance.

Skills

Scheduler/Dispatcher experience

Cultural competency

Education

Associate degree in Social Services or related field

Tools

Contracts experience

Job description

Providence Swedish Medical Center in Seattle, WA, seeks a Scheduler/Dispatcher for Linguistic Services to manage daily scheduling using a multi-line phone system and a computerized database, respond to interpreter requests, screen eligibility, and assign requests to providers.

You will identify service gaps, offer guidance on service levels, and contribute feedback to improve both computerized and manual systems to enhance performance, supporting patient-centered care.