Line Service Technician - Addison

Galaxy FBO; Addison (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Line Service Technician to support ground operations for aircraft and flight crews. This role involves fueling aircraft, operating ground support equipment, and ensuring safety protocols are followed. The ideal candidate will possess strong customer service skills and the ability to work independently. If you thrive in a dynamic environment and are passionate about aviation, this position offers a unique opportunity to contribute to a fast-paced team committed to excellence.

Qualifications

• High School Diploma or equivalent required.
• One year of work experience preferred.
• Proficient computer skills including email and databases.

Responsibilities

• Fuel aircraft according to specifications and quality standards.
• Assist pilots with pre and post flight services.
• Perform a variety of manual tasks including facility cleaning.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Education

High School Diploma or equivalent (GED)

Tools

TotalFBO

FlightBridge

Job description

Job Details

Job Location: Addison, TX

Position Type: Full Time

Salary Range: Undisclosed

Description

Position Summary

The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers.

Essential Duties and Responsibilities

• Fuel aircraft in accordance with specifications and fuel quality control standards
• Qualify for and maintain Airport SIDA and valid driver’s license.
• Operate vehicles and golf carts.
• Tow and marshal aircraft
• Ensure aircraft are chocked, locked and secure.
• Perform aircraft lavatory and potable water service.
• Load/unload baggage
• Assist pilots with aircraft pre and post flight services.
• Top off fuel trucks and fill out proper fuel farm paperwork.
• Operate ground support equipment.
• Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
• Communicate clearly and concisely using two-way radios to relay messages.
• Sump trucks to check for water and contaminants daily.
• Ensure that all fuel trucks are fully prepared to operate safely and efficiently.
• Accurately make records of all fueling activities in compliance with current procedures.
• Maintain a clean and orderly flight line free of FOD and safety hazards.
• Provide basic security to people and property.
• Direct people, drivers and flight crews on ramp area
• Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities

• Ability to interact with professionalism and discretion with clientele.
• Must be able to work independently and problem solve issues as they arise.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
• Skilled at managing customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client.
• Ability to work in a team driven environment.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Experience and Education

• High School Diploma or equivalent (GED)
• One year work experience
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Valid driver’s license
• Experience using software programs such as TotalFBO and FlightBridge, preferred.
• Experience flight scheduling/dispatching in part 91 or 135 operation, preferred.