Line Service Technician

Wilson Air Center; Memphis (TN); On-site; USD 40,000 - 150,000; Full time

Job summary

Join Wilson Air Center as a Line Service Technician, where you will provide essential services to aircraft and their crews. This full-time position includes greeting and fueling planes while ensuring safety and excellent customer service. Experience in the aviation industry is a plus, and candidates must meet specific requirements, including age and education. You’ll be part of an award-winning team dedicated to customer satisfaction.

Qualifications

• Must be 18 years or older.
• Must pass pre-employment drug screen.
• Prior customer service preferred.

Responsibilities

• Greet, marshal, and park arriving/departing aircraft.
• Fuel aircraft and provide lavatory/water services as needed.
• Perform safety checks and maintain customer service.

Skills

Customer Service

Safety Awareness

Basic Math Skills

Education

High School Diploma or GED

Job description

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Job Summary: To provide requested services to all arriving and departing Wilson Air Center customers in a safe and timely manner. Maintain a high regard for customer service and safety for the flight crews and passengers of privately owned aircraft.

Who is Wilson Air Center?

Wilson Air Center is an award-winning FBO (fixed base operator) in operation for over 25 years. We provide corporate aviation support services and are recognized as an industry leader for our unmatched approach to customer service and satisfaction. We have been voted the #1 Best FBO Chain for the 15th time and are ranked as the top FBO locations by pilots year after year.

Why Join our Wilson Air Family?

Are you interested in aviation? Do you like working hands-on, fueling, towing, and handling aircraft? Do you enjoy providing excellent customer service and meeting new people every day? You may be the right fit to join our award-winning FBO team!

Job Duties

Performs all duties associated with day to day activities of the ramp to include:

• Greet, marshal, and park aircraft arriving and departing ramp area
• Fuel aircraft with Jet A or 100LL fuel as requested by pilot
• Tow aircraft on ramp area or in/out of hangars as needed
• Wing walk with aircraft to insure safety
• Security checks around facility and parking area
• Provide lavatory and water service as requested
  
  

Support Services To Customers As Needed To Include

• Baggage handling
• Courtesy van runs
• Cleaning aircraft
• Housekeeping
  
  

Perform additional duties as requested or specified by location.

Physical Demands and Work Environment

Must be able to lift and carry 70-lbs from floor to waist level or higher on a continuous basis if required; able to perform repetitive tasks and motions, including bending at the waist and knees, standing, sitting, squatting, kneeling, crawling, and twisting for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position; ability to wear PPE (personal protective equipment) such as ear protection, safety glasses, gloves, high visibility clothing when required. This is an airport environment with duties both indoor and outdoor. Must be able to withstand extreme outdoor weather conditions and extreme temperature ranges will be encountered.

Requirements And Qualifications

Must be 18 years of age or older; high school diploma or GED; valid driver's license; pass pre-employment and random drug screens; able to pass extensive 10 year background check. Must be people oriented; highly motivated with positive attitude; adhere to company policy; work effectively under time constraints; must have basic math skills to add, subtract, and convert gallons into pounds; must be able to effectively communicate (read, write, speak) in English. Prior customer service and FBO experience preferred.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Applicant will need to pass a background check for airport badge and pre-employment drug test to be eligible for the position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Airlines and Aviation

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