Line Service Technician

Modern Aviation, Inc.; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Line Service Technician to provide exceptional service to transient aircraft. This role involves coordinating ground operations, fueling, and assisting flight crews with a focus on safety and customer satisfaction. The ideal candidate will be a proactive team player with strong communication skills and a commitment to maintaining a positive image. Join a rapidly growing company in the aviation sector and contribute to building a premier national network. This position offers a dynamic work environment with opportunities for growth and development.

Benefits

Employee Medical Insurance

401k Match

Paid Holidays

Vacation and Sick Time

Short-Term Disability

Long-Term Disability

Qualifications

• Must be 18 years of age and able to lift 50lbs.
• Strong communication and mathematical skills are essential.

Responsibilities

• Coordinate aircraft and ramp operations during shifts.
• Ensure timely ground support services for arriving/departing aircraft.

Skills

Customer Service Skills

Strong Verbal Communication

Mathematical Skills

Education

High School Diploma or Equivalent

Tools

Ground Support Equipment

Job description

Job Details

Job Location: Mather, CA

Salary Range: $20.00 - $22.00 Hourly

Description

Line Service Technician

Primary Purpose of the Position
The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft, catering to the needs of the jet owners, guests, and crews. While a LST’s main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.

Essential Functions

• Responsible for all aircraft and ramp coordination during assigned shifts
• Delegate and assign duties to qualified personnel, monitor progress, and assess results
• Responsible for monitoring work of the LSTs on duty during your assigned shifts
• Assist Line Manager and Line Technician Trainer with training new employees
• Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Manager’s or Supervisor’s absence
• Maintains shift reports and related paperwork

And all the responsibilities of the Line Technician:

• Must understand and exemplify what it means to be a partner at Modern Aviation.
• Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community.
• Ensures a safe operation: protecting customers, staff, and equipment from harm.
• Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
• Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.
• Operate a wide variety of aircraft ground support equipment.
• Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.
• Perform work with minimal supervision.
• Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
• Performs other duties deemed necessary and assigned by shift-lead or Line Manager.
• Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.
• Must be willing and able to work both of our shifts as assigned:
  1st shift=5amPT-1:30pmPT; 2nd shift=1:30pmPT-10pmPT
• Must be willing and able to work weekends and holidays.

Qualifications

Minimum Qualifications

• Must be 18 years of age
• Strong verbal and written communication skills
• Exceptional mathematical skills
• Valid Driver’s License
• Physically able to stand or walk for long periods of time.
• Must be able to lift 50lbs
• Must be willing and able to work both of our shifts as assigned:
  1st shift=5amPT-1:30pmPT; 2nd shift=1:30pmPT-10pmPT
• Must be willing and able to work weekends and holidays.

Preferred Qualifications:

• Previous customer service experience preferred.
• Basic knowledge of various aircraft types and servicing a plus.

The Company
Modern Aviation (the “Company”) is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern’s goal is to build the third largest national FBO network in the United States.

Company Benefits
Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits
Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Reports to: Line Service Manager

Supervisory Responsibility: This job has no direct supervisory responsibilities.

FLSA Status: This position is nonexempt.

Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.

Travel: This position requires no travel.

Physical Requirements: Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work nights and weekends. Regularly lift and/or move up to 75 pounds.

EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.