Line Service Technician

Freeman Jet Center - Abilene; Abilene (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision Insurance

Other types of insurance

Job summary

Freeman Jet Center - Abilene is seeking a Line Service Technician to provide elite on-ground customer service for crew and passengers, including fueling, aircraft positioning, and radio communications. The role requires working outdoors in all weather and coordinating with the Line Service Supervisor/Manager.

You will greet passengers and pilots, assist with luggage, and participate in regular training and safety meetings. This entry-level position offers benefits and a competitive hourly wage.

Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience a plus.
• Ability to pass a background check.
• Zero tolerance drug free employer includes pre-employment and random screening.
• No felonies over the previous 10 years.

Responsibilities

• Coordinate and direct arriving and departing aircraft including proper placement of chocks and cones.
• Aircraft movement, placement, fueling, and storage.
• Fuel movement- quality control, disposal, and paperwork.
• Facility maintenance and upkeep.
• Greet passengers, pilots and crew.
• Bi-weekly crew meetings.
• Annual re-current training.
• Equipment preventive maintenance.
• Maintain a professional appearance and manner with all customers and employees.
• Operation of company equipment including fuel trucks, tugs, forklift, lav service cart, GPUs.
• Security checks and light duty care of the facilities.

Skills

Customer service

Communication

Valid driver's license

Microsoft Office

Basic math

Education

High School Diploma

Job description

Do you enjoy working outdoors in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, paid time off, along with competitive pay?

Then you will love being a valued part of our winning team! The Line Service Technician plays a vital role in our daily operations and will provide an elite level of customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage and effectively communicating on the radio with aviation customer service representatives.

Celebrating our passion for aviation and providing extraordinary customer experiences, Freeman Jet Center services private aircraft as well as military and commercial aircraft. We thrive in a team environment and are seeking extremely talented employees to contribute to our team at Freeman Jet Center.

Requirements

Responsibilities and Duties

• Coordinate and direct arriving and departing aircraft including proper placement of chocks and cones
• Aircraft movement, placement, fueling, and storage
• Fuel movement- quality control, disposal, and paperwork
• Facility maintenance and upkeep
• Greet passengers, pilots and crew
• Bi-weekly crew meetings
• Annual re-current training
• Equipment preventive maintenance
• Maintain a professional appearance and manner with all customers and employees
• Operation of company equipment including fuel trucks, tugs, forklift, lav service cart, GPUs
• Security checks and light duty care of the facilities

Competencies

• Customer focus-naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills including Microsoft office products
• Basic mathematical knowledge

Reporting Relationship

This position reports to a Line Service Supervisor and/or Line Service Manager.

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Personal protective equipment is provided.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

• Must be able to lift 50 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
• Outside work in all types of weather conditions
• Position may require bending, lifting, walking, jogging, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work

This position is 40 hours per week, shift work, and requires working evenings, weekends, and on scheduled company holidays.

Salary

$15.00 per hour, DOE

Travel

No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

• Customer service experience in the service industry preferred
• Prior aircraft ground handling experience a plus
• High School Diploma
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening
• No felonies over the previous 10 years

Benefits offered:

• PTO
• Health insurance
• Dental insurance
• Vision Insurance
• Other types of insurance

AAP/EEO Statement

Freeman Jet Center is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.