Line Service Technician

Freeman Jet Center

Waco (TX)

On-site

USD 17,000 - 24,000

Full time

14 days+

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Benefits offered by this job

Matching 401k

Paid Time Off

Medical, Dental, Vision

Performance-based bonuses

Job summary

Freeman Jet Center is seeking a Line Service Professional to provide elite on-ground support for crew and passengers, fueling, baggage handling, and radio communications. This outdoor role requires strong customer service and the ability to work evenings, weekends, and holidays.

The position reports to the Line Service Manager. We offer a comprehensive benefits package including medical, dental, vision, PTO and competitive pay, with a starting rate of $15.00 per hour and structured step-ups

Qualifications

Customer service experience in the service industry preferred.
Prior aircraft ground handling experience a plus.
High School Diploma.
Entry level position.
Ability to work evenings, weekends, and holidays.
Acceptable driving record and background check.

Responsibilities

Greet passengers and crewmembers on arrival.
Coordinate ground services for general aviation aircraft (fueling, lavatory, ground power, potable water).
Marshal, tow and position aircraft on ramp and in hangars.
Fuel movement: quality control, disposal, paperwork.
Drive shuttle vehicle with passengers.
Participate in monthly crew meetings and annual training.
Maintain safe, clean ramps and operations.

Skills

Customer focus

Communication

Driving ability

Computer skills

Math skills

Bi-lingual

Education

High School Diploma

Job description

Description

Do you enjoy working outdoors in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, paid time off, along with competitive pay?
Then you will love being a valued part of our award-winning team! The Line Service Professional plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage and effectively communicating on the radio with customer service representatives.
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider.

Requirements

Responsibilities and Duties of the Line Service Professional

Greet passengers and crewmembers upon arrival
Coordinate with coworkers, clients and vendors to provide ground services for general aviation aircraft, such as fueling, lavatory, ground power and potable water services, delivering catering.
Marshalling, towing and positioning aircraft on the ramp and in hangars.
Fuel movement- quality control, disposal, and paperwork
Daily check and upkeep of crew cars and vehicles
Maintain safe, clean and secure ramps and operations
Drive a shuttle vehicle with passengers
Monthly crew meetings
Annual re-current training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Customer focus-naturally outgoing/extroverted
Communicate with customers and employees in person, on phone, and through radio communications
Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
Strong computer skills including Microsoft office products
Basic mathematical knowledge
Bi-lingual preferred

Reporting Relationship

This position reports to the Line Service Manager

Work Environment

This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

Physical Demands

The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To

Must be able to lift 75 pounds
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Outside work in all types of weather conditions
Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

Position Type and Expected Hours of Work

This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, And Eligibility Qualifications

Customer service experience in the service industry preferred
Prior aircraft ground handling experience a plus
High School Diploma
Entry level position
Ability to work evenings, weekends, and holidays
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free employer includes pre-employment and random screening

Pay Rate

Starting at $15.00 per hour | Structured step-up based on training & experience

Benefits (Full Time Positions Only)

Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.

AAP/EEO Statement

Freeman Jet Center is an Equal Opportunity Employer

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time without notice.

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