Line Service Associate - Full-time

University of Richmond; Richmond (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

University of Richmond is seeking a Line Service Associate for Dining Services. You will greet customers, stock and replenish food in serving areas, monitor quality and temperature, and maintain clean work areas.

This is a full-time, non-exempt role requiring a high school diploma or GED and at least one year of foodservice experience. You will work flexible AM/PM shifts, including weekends, and may assist in training new staff.

Qualifications

• High school diploma or GED required.
• One year's foodservice experience required.
• Knowledge of safe food handling practices.
• Knowledge of safe chemical handling practices.
• Ability to manage time and meet tasks in a fast-paced environment.
• Ability to follow written and verbal instructions and procedures.

Responsibilities

• Stock and replenish foodservice areas with products.
• Prepare garnishes and present eye-appealing products.
• Ensure food safety through labeling and proper utensil handling.
• Monitor food quality and communicate with supervisors.
• Assemble and cook items at designated stations as directed.
• Serve customers and operate cash register as required.
• Record temperatures to ensure safe holding temperatures.
• Operate, clean, and maintain equipment and areas.
• Assist in training new employees.
• Support in other duties as assigned.
• Provide prompt, courteous customer service.

Skills

Safe food handling

Safe chemical handling

Time management

Follow instructions

Maintaining quality

Customer service

Teamwork

Education

High school diploma or GED

Tools

Kitchen tools

Job description

Summary

The Line Service Associate greets customers and provides a high level of service to Dining Services customers. The Line Service Associate stocks and replenishes food supplies in serving areas; monitors food quality, temperature, and quantity; and maintains the cleanliness of the areas.

This is a continuous recruitment position.

Responsibilities

In the assigned unit, this position may perform some or all of the following:

• Operations:
  • Stocks and replenishes foodservice areas with food and beverage products.
  • Prepares and arranges garnishes to present eye-appealing products.
  • Ensures the integrity of designated foods, such as but not limited to common food allergens, through labeling, monitoring of serving utensils, and other means.
  • Monitors food quality and quantity; communicates with supervisors and/or cooks as necessary.
  • Assembles and cooks food items at designated stations as directed.
  • Serves customers, as necessary.
  • Monitors and records temperature of foods stored in refrigeration, holding, and serving equipment to ensure safe holding temperatures. Alerts supervisors and/or cooks of discrepancies, as necessary.
  • Operates, cleans, sets up, breaks down, and maintains all equipment, supplies, and areas.
  • Covers, labels, and dates all food; follows established food safety rules.
  • Operates cash register, as required.
  • Assists in training new employees.
  • Performs other duties, as assigned.
• Customer Service:
  • Provides prompt, courteous customer service to all customers according to established standards.
  • Greets and interacts with dining center customers to ensure a positive guest experience.
  • Communicates with all dining center staff in a respectful and cooperative manner.

Working Conditions/Physical Effort

This position requires long periods of standing and walking, and the ability to lift 50 lbs., in conditions that are often, hot, humid, or cold. Must be able to safely use and operate typical kitchen tools and equipment. Must be able to work outdoors in varying weather conditions, on occasion.

Qualifications

• Knowledge of safe food handling practices.
• Knowledge of safe chemical handling practices.
• Skilled in using effective time management to accomplish tasks.
• Ability to understand and follow written and verbal instructions and procedures.
• Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.
• Ability to provide a high level of customer service.
• Ability to maintain established quality control standards.
• Ability to work cooperatively as a part of a team.

Education & Experience

High school diploma or GED required.

One years' foodservice experience required.

Work Hours

Full-time, non-exempt position.

Schedules vary; must be flexible to work AM/PM shifts, evenings and weekends with rotating schedules.

This position is designated as essential personnel and, during inclement weather and emergency situations is required to be available to the University as needed.

Salary Structure

Pay Grade 1 (Hourly rate starting at $16.20 per hour).