LIMS Customer Service & Data Entry Specialist

Nestlé; St. Louis (MO); On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Performance-based incentives

Job summary

Nestlé Purina is seeking a Customer Service Associate in St. Louis to facilitate inquiries, manage sample workflows, and coordinate between customers and lab personnel.

You will ensure timely processing, provide analytical data, and maintain safety standards in a collaborative environment. The role requires 2+ years in customer service/administrative work and a Bachelor’s Degree or equivalent experience; science background preferred.

Qualifications

• Bachelor’s Degree OR 4+ years of equivalent professional experience.
• 2+ years of experience in a customer service and/or administrative role.
• Bachelor’s degree in a scientific field is preferred
• 1+ years of professional or academic experience in a science or laboratory related field is preferred
• Must be willing to work Monday-Friday 6:30 AM-3:00 PM

Responsibilities

• Act as the primary contact for internal and external customer service inquiries
• Manage Customer samples/project needs and serve as a liaison between customers and laboratory personnel
• Prioritize and manage submitted samples to ensure timely processing
• Assist customers in obtaining analytical data
• Receiving submitted samples and service requestsEnsure adherence to safety protocols

Skills

Customer service

Administrative support

Education

Bachelor’s Degree

Job description

Nestlé Purina is seeking a Customer Service Associate in St. Louis to facilitate inquiries, manage sample workflows, and coordinate between customers and lab personnel.

You will ensure timely processing, provide analytical data, and maintain safety standards in a collaborative environment. The role requires 2+ years in customer service/administrative work and a Bachelor’s Degree or equivalent experience; science background preferred.