LIMS Application Support Analyst

Insight Global; Warrendale (Allegheny County); On-site; USD 85,000 - 105,000; Full time

Job summary

Insight Global in Warrendale, PA, is seeking a LIMS Application Analyst to develop, configure, support, and maintain the LIMS and its interfaces to support clinical and operational workflows.

You will partner with laboratory staff and IT teams to gather requirements, document changes, train end users, test updates, and ensure quality through validation and documentation.

Qualifications

• Bachelor’s degree in medical technology, microbiology, or a related scientific field or equivalent experience in a clinical laboratory environment
• Strong understanding of laboratory workflows and information systems
• Experience supporting, configuring, or administering enterprise applications (LIMS preferred)
• Ability to communicate effectively with both technical and non-technical stakeholders

Responsibilities

• Configure, test, and support LIMS enhancements, updates, and issue resolution
• Act as a liaison between end users and technical teams to gather and translate business requirements
• Manage and document testing for system changes, upgrades, and bug fixes
• Develop and deliver training to LIMS end users
• Analyze user requests to distinguish true business needs and system capabilities
• Create functional documentation including requirements, workflows, test scenarios, and interface designs
• Collaborate with developers and subject matter experts to balance usability and technical constraints

Skills

Laboratory workflows

Stakeholder communication

End-user training

Education

Bachelors degree in medical tech/microbiology

Job description

Job Description

The LIMS Application Analyst is responsible for the development, configuration, support, and ongoing maintenance of our client's Laboratory Information Management System (LIMS) and its related interfaces. This role partners closely with laboratory staff, internal stakeholders, and technical teams to ensure the LIMS effectively supports clinical and operational workflows.

Key Responsibilities

• Configure, test, and support LIMS enhancements, updates, and issue resolution
• Act as a liaison between end users and technical teams to gather and translate business requirements
• Manage and document testing for system changes, upgrades, and bug fixes
• Develop and deliver training to LIMS end users
• Analyze user requests to distinguish true business needs and system capabilities
• Create functional documentation including requirements, workflows, test scenarios, and interface designs
• Collaborate with developers and subject matter experts to balance usability and technical constraints

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Qualifications

• Bachelor's degree in medical technology, microbiology, or a related scientific field or equivalent experience in a clinical laboratory environment
• Strong understanding of laboratory workflows and information systems
• Experience supporting, configuring, or administering enterprise applications (LIMS preferred)
• Ability to communicate effectively with both technical and non-technical stakeholders