Lighting Maintenance Technician (mechanical and electrical experience preferred)

Universal Studios; Orlando (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Universal Orlando Resort is seeking an experienced technician to support Ride and Show lighting systems. You will perform nightly maintenance, diagnose issues, and implement corrective actions across dimmers, relays, and control consoles.

You will also modify fixtures and documentation to ensure optimal output and color temperature. Responsibilities include logging work in CMMS, training junior staff, and coordinating with Engineering/Creative/EHS teams.

Qualifications

• 5-7 years of troubleshooting and repair experience with complex analog/digital lighting equipment/control systems (dimmers, relays, fixtures)
• Programming experience with ETC systems preferred
• Knowledge of DMX E1.11 protocol and related components
• ETCP certification or equivalent experience preferred; theme park experience a plus

Responsibilities

• Inspect and perform preventative maintenance on show lighting controls per schedule.
• Diagnose failures and implement corrective actions with long-term fixes.
• Log inspections, actions, and parts used in CMMS; notify management as needed.
• Modify lighting fixtures or designs; update focus diagrams and prints for proper output.
• Train new technicians on PM work orders, recovery procedures, and processes.
• Respond to downtimes and ride recovery issues following safety rules; coordinate with internal teams.

Skills

Troubleshooting lighting systems

ETC programming experience

DMX protocol knowledge

Theme park experience

ETCP certification

Education

High school diploma or GED

BA/BS in Technical Production for Theater or equivalent

Tools

CMMS system

Lighting control consoles

DMX distribution systems

Job description

JOB SUMMARY:

Responsible for providing support to Ride and Show by performing nightly preventative, diagnostic, coding, and corrective maintenance of show lighting control systems, equipment, and special effects.

MAJOR RESPONSIBILITIES:

• Perform daily, weekly, monthly, semi-annual, and annual inspections and preventative maintenance towards show lighting controls. Inspections include testing, verification and/or calibration of applicable lighting control systems.
• Diagnose system failures and provide immediate long-term corrective actions. Involves researching defective electronically controlled various lighting equipment to include but not limited to dimmer racks, relay racks, control consoles, lighting fixtures and consoles, computers, networking equipment (ethernet switches, nodes, POE devices), DMX distribution systems (opto-splitters, mergers, terminators), wireless data transmission systems (DMX, ethernet). Apply basic electrical theory to operate, troubleshoot, and repair SCR dimmers. Instructional information to complete the repair process when needed. This entails logical and extensive troubleshooting when referring to technical manuals, technical library, and the CMMS system while utilizing a systematic approach.
• Provide input and entry into the Computerized Maintenance Management system (CMMS) and log completion of inspections, corrective action, and/or repairs made, and list applicable parts used. Follows correct chain of command and notify appropriate management when necessary.
• Perform modifications to the show lighting fixtures, equipment, or design as directed by the Universal Engineering/Creative/EHS/Attraction Operation departments. Utilize and update focus diagrams and technical prints to ensure proper function, output, and color temperature of each show light. Follows correct chain of command to notify appropriate management when necessary.
• Completes PQS qualification and other job responsibility related training as assigned. Trains new technicians to do venue-specific PM work orders, recovery procedures, and processes.
• Responds to downtimes, show element quality repairs, and ride recovery related issues in adherence with all applicable safety rules and regulations. Initiates and engages in positive interactions with internal partners.
• Perform modifications to show lighting control code, as directed by the Universal Engineering and/or UO Creative departments. Properly document all code changes. Follows correct chain of command to notify appropriate management when necessary.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

SCOPE:

Responsible for inspection, troubleshooting and repair of Ride and Show lighting equipment in Universal Orlando theme parks.

EDUCATION:

• High school degree or GED is required
• Preferred – Bachelor of Arts or Science in Technical Production for Theater or Equivalent

EXPERIENCE:

• 5-7 years: Experience in troubleshooting and repair of complex analog/digital lighting equipment/control systems including dimmers, relays, fixtures; or equivalent combination of education and experience.
• Programming experience with ETC systems preferred. Knowledge on various console and PC based control systems.
• Understand signal flow and implementation of protocol “DMX E1.11, Entertainment Technology — USITT DMX512-A — Asynchronous Serial Digital Data Transmission Standard for Controlling Lighting Equipment Accessories”
• Preferred experience in theme park industry. ETCP Certified with verifiable experience preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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