Field Service Technician - Little Rock

Raymond Corp.; North Little Rock (AR); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental

Vision

Retirement matching

Tuition reimbursement

Training

Growth opportunities

Job summary

Raymond Central in Little Rock, AR is seeking a Field Service Technician to service forklifts, pallet jacks, and racking systems at customer sites. You will diagnose, repair, and perform preventive maintenance, ensuring safety and reliability.

This full-time, hourly role offers overtime potential, competitive pay, PTO/holidays, medical/dental/vision, retirement matching, tuition reimbursement, and comprehensive training for growth.

Qualifications

• Strong mechanical aptitude and basic knowledge of industrial electricity.
• Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications.
• Experience within the industrial maintenance, automotive, heavy equipment industries.

Responsibilities

• Maintain, service, and support material handling equipment at the customer location in a timely and cost-effective manner.
• Diagnose, troubleshoot, and repair forklifts and other equipment in accordance with established guidelines and procedures.
• Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility.
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
• Account for all parts, materials, tools, and consumables used as required.
• Drive and work safely in accordance with company and/or customer safety policies and procedures.
• Develop and maintain positive, effective working relationships with customers and co-workers.
• Maintain the van’s interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Keep an adequate set of personal tools as required by the position.
• Work with all departments and employees to ensure high quality customer service.

Skills

Mechanical aptitude

Industrial electricity

Reading schematics

Education

HS Diploma or GED

Job description

Requisition Number

HEU-19640

Full-time/Part-time

Full-time

Job Description

With over 100 years of combined expertise , Raymond Central develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.

Field Service Technician – Little Rock, AR

At Raymond Central , our technicians are the heart and soul of our company. We are looking for a Field Service Technician to support forklifts, pallet jacks, and racking systems within our customer distribution center locations.

We offer competitive pay, PTO/paid holidays,medical/dental/vision, retirement matching, tuition reimbursement,comprehensive training, anda variety of opportunities for professional growth.

This is a full time, hourly position. Some overtime may be required based on customer demands.

Principle Duties and Responsibilities:

• Maintain, service , and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met .
• Diagnose, trouble-shoot , and repair forklift s and other equipment in accordance with established guidelines and proced ures; ensuring that positive relationships are established.
• Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility.
• Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
• Account for all parts, materials, tools , and consumables used as required.
• Drive and work safely in accordance with company and/or customer safety policies and procedures.
• Develop and maintain positive, effective working relationships with customers and co-workers.
• Maintain the van’s interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities as required.
• Keep an adequate set of personal tools as required by the position.
• Work with all departments and employees to ensure high quality customer service.

Ideal candidate will possess:

• Strong mechanical aptitude & ability; basic knowledge of industrial electricity
• Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications
• Experience within the industrial maintenance, automotive, heavy equipment industries

Minimum Qualifications:

• HS Diploma or GED
• At least two (2) years of hands‑on technical experience with mechanical, hydraulic, and/or electrical components
• Must be able to push, pull, and lift up to 50lbs
• Must be able to climb ladders and/or work on elevated platforms that may be 15’ to 30’ in height

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The Raymond Corporation is an E-Verify Employer.