Lift Ticket Concierge

Loon Mountain Resort; Lincoln (NH); On-site; USD 21,000 - 28,000; Part time

Job summary

Loon Mountain Resort is seeking an attentive sales associate to greet guests and guide them through purchasing lift tickets and related products. You will master our services, promotions, and hours of operation to provide consistent information and great guest service.

You will maintain the sales area, handle financial transactions, assist Central Reservations, and coordinate with other departments to ensure smooth guest experiences and a safe, enjoyable visit for all guests.

Qualifications

• High school diploma or GED, or equivalent combination of education and experience.

Responsibilities

• Develop a comprehensive understanding of Loon Mountain’s services and products including various rates, discounts offered, promotions, complimentary tickets, and events.
• Greet and welcome guests to the sales location.
• Maintain the sales location in a clean, neat, and orderly fashion to transact ticketing and assist guests.
• Handle and be accountable for all financial transactions and maintain daily records.
• Assist Central Reservations with handling specific questions, delivery of messages and announcements.
• Interface with other departments to create smooth guest interactions.
• Operate a one-stop shopping outlet offering single and multi-day lift tickets and information on all loon mountain services.
• Problem-solve guest situations in a timely and respectful manner.
• Promote a safe recreational environment by educating the public with regards to “Your Responsibility Code.”

Education

High school diploma or GED

Job description

Loon Mountain Resort is seeking an attentive sales associate to greet guests and guide them through purchasing lift tickets and related products. You will master our services, promotions, and hours of operation to provide consistent information and great guest service.

You will maintain the sales area, handle financial transactions, assist Central Reservations, and coordinate with other departments to ensure smooth guest experiences and a safe, enjoyable visit for all guests.