Lift Operator: Safe Guest Service & Snow Removal

Mt. Rose Ski Tahoe; Reno (NV); On-site; USD 22,000 - 30,000; Full time

Job summary

Mt. Rose Ski Tahoe in Reno, NV seeks a Lift Operator to manage passenger flow, assist guests, and maintain safe, orderly operation of the lift during the shift.

The role emphasizes strong customer service, adherence to safety standards, and the ability to work outdoors in varied weather. You will perform line control, daily reports, and assist with snow removal as needed.

Qualifications

• Must be at least 18 years of age.
• Ability to work independently and in a professional manner.
• Ability to observe and apply all applicable safety standards.
• Excellent customer service and organizational skills.
• Ability to work under pressure, multi-task and prioritize tasks.
• Using logic and reasoning to offer solutions to problems.
• Teaches others new processes and procedures.
• Ability to work outdoors in a variety of weather conditions and proved snow removal as needed

Responsibilities

• Provide, at all times, superior guest service
• Set up and control of a lift line maze access, including ticket verification.
• Prevention of fraudulent lift access.
• Maintain knowledge of & abiding to company policy of dealing with fraudulent tickets & passes
• Always provide safe and efficient operating control over the lift
• Pay attention to the loading and unloading of guests
• Must assist with snow removal
• Preparation and upkeep of the load and unload zones.
• Maintain accurate written daily reports
• In addition to the uniform issued, it will be required to provide: Gloves or mittens, Eyewear (goggles/sunglasses), Thermal wear, Black ski/snow pants.

Skills

Age 18+

Independent work

Safety standards

Customer service

Pressure management

Problem solving

Teaching others

Outdoor work

Job description

The Lift Operator maintains orderly passenger traffic, advises and assists guest as needed, maintains a responsible surveillance of the particular lift station, and overall, assumes responsibility of the lift for the assigned shift.

EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS

• Must be at least 18 years of age
• Ability to work independently and in a professional manner
• Ability to observe and apply all applicable safety standards
• Excellent customer service and organizational skills
• Ability to work under pressure, multi-task and prioritize tasks.
• Using logic and reasoning to offer solutions to problems.
• Teaches others new processes and procedures.
• Ability to work outdoors in a variety of weather conditions and proved snow removal as needed

CONTACTS

• INTERNAL: Lift Operations staff, Ski Patrol staff
• EXTERNAL: Resort guests
  

MARGINAL DUTIES & RESPONSIBILITIES

• Provide, at all times, superior guest service
• Set up and control of a lift line maze access, including ticket verification.
• Prevention of fraudulent lift access.
• Maintain knowledge of & abiding to company policy of dealing with fraudulent tickets & passes
• Always provide safe and efficient operating control over the lift
• Pay attention to the loading and unloading of guests
• Must assist with snow removal
• Preparation and upkeep of the load and unload zones.
• Maintain accurate written daily reports
• In addition to the uniform issued, it will be required to provide: Gloves or mittens, Eyewear (goggles/sunglasses), Thermal wear, Black ski/snow pants.

Qualifications

Skills

Required

Expert

Equal Opportunity Employer
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