Lift Operator

Alterra Mountain Company; Stratton (VT); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Alterra Employee Pass

Discounts at Alterra resorts

Free or discounted season passes

IKON pass

Discounted golf & fitness

Childcare rates

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Health benefits & insurance

401(k) with company match

Tuition plan

Parental leave

Paid sick time & vacation

Job summary

Alterra Mountain Company at Stratton is seeking a lift operator to ensure safe, efficient loading and unloading of guests, delivering a first-class mountain experience. This seasonal position offers part-time and full-time opportunities and pays $20.00 per hour.

The role emphasizes quick decision-making for guest safety, clear communication, and great customer service. Recruitment for this role will be ongoing through December, with a focus on weekend and holiday coverage.

Qualifications

• Must be at least 18 years of age.
• Reliable transportation to/from work.
• Able to work outside during inclement weather.
• Must be able to lift 50 pounds.
• Must complete Lift Operation training prior to working.
• Ability to communicate and problem solve effectively.
• Motivated to provide great customer service.
• Previous lift operation experience, preferred.

Responsibilities

• Greet and welcome each guest while loading and unloading the ski lift.
• Respond to all guest inquiries in a courteous and friendly manner.
• Follow all lift opening and closing procedures.
• Ensure all safety signs, mats, seat pads, and safety cones are in place, clear, and safe.
• Ability to troubleshoot RFID gates and tablet equipment.
• Keep lift buildings and lift area well maintained.
• Ensure daily signage is up to date and clocks set properly.
• Close and open maze lanes for effective maze operation, assist in maze orchestration.
• Give verbal and non-verbal commands as needed to help guide guests.
• Must be able to make quick decisions regarding lift speed to ensure guest safety.
• Additional duties as assigned.

Skills

18 years old

Reliable transportation

Outdoor work

Lift 50 pounds

Lift Operation training

Customer service

Problem solving

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The lift operator is responsible for orchestrating the safe, efficient and courteous loading and unloading of all guests while riding the ski lift. This involves engaging with and providing a first-class mountain adventure for each and every guest, communicating clearly and making quick decisions to ensure safe operation of the ski lift. This is a seasonal position with part time and full-time opportunities, paid at $20.00/hr.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

• Greet and welcome each guest while loading and unloading the ski lift
• Respond to all guest inquiries in a courteous and friendly manner
• Follow all lift opening and closing procedures
• Ensure all safety signs, mats, seat pads, and safety cones are in place, clear, and safe
• Ability to troubleshoot RFID gates and tablet equipment
• Keep lift buildings and lift area well maintained
• Ensure daily signage is up to date and clocks set properly
• Close and open maze lanes for effective maze operation, assist in maze orchestration
• Give verbal and non-verbal commands as needed to help guide guests
• Must be able to make quick decisions regarding lift speed to ensure guest safety
• Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Must be at least 18 years of age
• Reliable transportation to/from work
• Able to work outside during inclement weather
• Must be able to lift 50 pounds
• Must complete Lift Operation training prior to working
• Ability to communicate and problem solve effectively
• Motivated to provide great customer service
• Previous lift operation experience, preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer