Lift Attendant

Jiminy Peak Mountain Resort, LLC; Hancock (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Jiminy Peak Mountain Resort, LLC is seeking Lift Operators to ensure safe, efficient operation of nine chair lifts and provide friendly guest service. Shifts include morning and afternoon blocks, with weekend and holiday coverage required during the seasonal period from late November through early April, weather permitting.

You will greet guests, verify tickets, manage loading procedures, and use RFID gate access tools.

Qualifications

• Must be 18 years or older.
• Available to work weekends and holidays.
• Able to stand for long periods in varying weather conditions.
• Strong communication and guest-first attitude.
• Punctual, safety-conscious, and adaptable to a diverse team.
• Deliver excellent customer service in all guest interactions.

Responsibilities

• Greet and assist guests in a friendly, professional manner.
• Check tickets and provide resort information.
• Ensure safe loading/unloading of lifts and proper boarding positions.
• Maintain ramps and ensure snow depth and grooming.
• Operate RFID gate access with Yuma tablets and scanners.
• Communicate issues to ticketing and lift staff promptly.
• Complete shift paperwork accurately.

Skills

Guest service

Communication

Safety awareness

Punctuality

Teamwork

Tools

RFID scanners

Yuma tablets

Job description

Seasonal | Full-Time or Part-Time* Be part of the team that keeps the mountain moving! Our Lift Operators are responsible for the safe and efficient operation of our nine chair lifts while delivering friendly, helpful service to every guest. This role is essential to both guest safety and the overall skiing and riding experience at Jiminy Peak.

Position Details

Hourly position reporting to the Lift Supervisor and Lift Operations Manager - Monday-Friday: First shift: 8:00am - 3:15pm | Second shift: 3:15pm - close - Holiday period and Weekends: First shift: 7:30am - 3:15pm I Second shift: 3:15pm - close - Weekends and holidays required. Seasonal role typically runs from late November through early April (weather dependent).

Responsibilities & Duties

• Greet and assist guests with a friendly, professional approach
• Check tickets and provide general resort information
• Ensure safe guest loading and unloading procedures on all lifts
• Direct guests into proper positions for boarding lifts
• Verify safety straps are used and intervene if unsafe behavior is observed
• Understand mechanical operations of lifts and communicate issues promptly
• Maintain unloading ramps, ensuring proper snow depth and grooming
• Manage lift corrals and perform related duties as directed by supervisors
• Operate Yuma Tablets and Hand-Held scanners to manage RFID gate access
• Demonstrate full knowledge of all ticket types and enforce Fraudulent Pass Procedures
• Communicate effectively with Ticketing staff to support smooth operations
• Accurately complete all required shift paperwork

Qualifications

• Must be at least 18 years old
• Available to work weekends and holidays
• Ability to stand for extended periods in varying weather conditions
• Strong communication skills and a guest-first attitude
• Punctual, safety-conscious, and able to work well with a variety of people
• Must be able to deliver excellent customer service in all guest interactions

This is a non-tobacco use position in accordance with Company Policy No. 3.4. Employees may not use tobacco products while on duty or while on break in lift areas.

Why Join Us?

As a Lift Operator, you'll play a key role in creating a safe, welcoming, and memorable mountain experience for our guests. If you enjoy working outdoors, engaging with people, and being part of a fast-paced team, this could be the perfect seasonal role for you!

JOB CODE: 4021-230