Express Chairlift Operator – Weekends & Holidays (Summer/Fall)

Jiminy Peak Mountain Resort, LLC; Hancock (MA); On-site; USD 17,900 - 25,494; Part time

Job summary

Jiminy Peak Mountain Resort, LLC in Hancock, MA seeks Seasonal Part-Time Express Chairlift Operators to safely operate the main high-speed lift and deliver friendly service to guests.

You will greet guests, assist riders and bikers, check tickets, monitor lift performance, and help with loading/unloading, with a strong focus on safety and teamwork. This position runs on weekends/holidays during summer and fall.

Qualifications

• Must be at least 18 years old.
• Must be reliable and available to work weekends and holidays during the summer and fall seasons.
• Ability to stand for extended periods in varying summer and autumn weather conditions.
• Ability to regularly lift 35–45 pounds to assist with handling and loading mountain bikes.
• Strong communication skills, a guest-first attitude, and a focus on safety.

Responsibilities

• Greet guests with a friendly, professional approach and direct riders and bikers into proper loading positions.
• Assist riders in loading/unloading bikes using the chairlift’s carrier systems.
• Check tickets and wristbands to verify access and understand ticket types.
• Monitor lift operations and communicate issues to supervisors or mountain operations staff.
• Maintain loading/unloading areas free of debris and safe for guests and riders.
• Coordinate with Ticketing, Mountain Bike Patrol, and Mountain Adventure staff to support operations.
• Complete shift paperwork and perform related duties as directed by supervisors.

Skills

Communication skills

Guest-focused service

Safety minded

Punctual

Teamwork

Job description

Seasonal | Part-Time

Our Express Chairlift Operators are responsible for the safe and efficient operation of our main high-speed lift while delivering friendly, helpful service to every guest. During the summer and fall, this role is essential to providing a safe, memorable experience for scenic chairlift riders and downhill mountain bikers enjoying Jiminy Peak.

Position Details

• Pay Rate: $15.75 per hour
• Status: Hourly, part-time seasonal position reporting to the Mountain Adventure Supervisor/Manager.
• Schedule: 11:30 am – 4:30 pm on Saturdays, Sundays, and Holidays.
• Season: Summer and Fall (typically running from early July through late October, weather dependent).

Responsibilities & Duties

• Greet and assist guests with a friendly, professional approach. Direct scenic riders and mountain bikers into the proper positions for safe loading and unloading.
• Assist mountain bikers in safely loading and unloading their downhill bikes using the chairlift’s bike carrier systems.
• Check tickets and wristbands to verify guest access. Demonstrate full knowledge of summer/fall ticket types.
• Understand mechanical operations of the Express lift, monitor the lift’s performance, and promptly communicate any operational issues to supervisors or mountain operations staff.
• Maintain loading and unloading areas, ensuring they are clear of debris, safe, and easily accessible for both foot passengers and mountain bikers.
• Communicate effectively with Ticketing, Mountain Bike Patrol, and Mountain Adventure staff to support smooth resort operations.
• Accurately complete all required shift paperwork and perform related duties as directed by supervisors.

Qualifications

• Must be at least 18 years old.
• Must be reliable and available to work weekends and holidays during the summer and fall seasons.
• Ability to stand for extended periods in varying summer and autumn weather conditions.
• Ability to regularly lift 35–45 pounds (to assist with handling and loading mountain bikes).
• Strong communication skills, a guest-first attitude, and a focus on safety.
• Willingness to assist other staff and departments as required or needed.
• Comfortable lifting and handling mountain bikes to assist guests with loading.
• Punctual, safety-conscious, and able to work well with a variety of people.
• Must be able to deliver excellent customer service in all guest interactions.