Lifestyle Sales Consultant

Massage Heights - Washington Heights; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus pay

Employee discounts

Wellness resources

Flexible scheduling

Growth opportunities

Paid training

Digital workspace

Commission-based pay

Job summary

Massage Heights - Washington Heights is seeking a sales-focused guest services professional to drive memberships and gift card sales while delivering outstanding service in a spa environment.

The role emphasizes promoting massage therapy and skincare services, educating guests on offerings, and maintaining positive relationships with members and guests. A friendly, energetic demeanor and strong communication are essential for success in this team-oriented setting.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest's needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Team player

Tech savviness

Tools

Basic computer software

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 4-6 hour shifts
• Full-time position
• Required 1 weekend shift
• Days and evening shifts

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest's needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent