Lifestyle Sales Consultant

Heights Wellness Retreat; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus program

Employee discounts

Wellness resources

Flexible scheduling

Growth opportunities

Paid training

Digital workspace

Commission opportunities

Job summary

Massage Heights is seeking a full-time guest services associate to drive membership and gift card sales while delivering exceptional guest service. You will educate guests on massage and skincare services, promote wellness benefits, and maintain positive relationships with members and guests.

Flexible scheduling and weekend shifts are part of the role. Join a team focused on care, education, and a balanced lifestyle, with opportunities for growth and a dynamic work environment in a

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Sales experience

Computer skills

Phone etiquette

Communication

Team player

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 4-6 hour shifts
• Full-time position
• Required 1 weekend shift
• Days and evening shifts

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent