Lifestyle Coordinator

FirstService Residential; Spring Hill (TN); On-site; USD 68,770,000 - 71,635,000; Full time

Benefits offered by this job

Full medical, dental, Vision plans

Paid holidays

401k with company match

Weekly pay

Job summary

FirstService Residential is seeking a Lifestyle Coordinator to lead resident events from concept to completion in a community setting. You will plan dances, festivals, meetings and social activities, while managing budgets, timelines and vendor coordination.

You will organize, supervise and publish newsletters, work with clubs, and ensure high levels of resident satisfaction through engaging programs and services.

Qualifications

• Strong entertainment planning background.
• Solid computer skills (Word, Excel, mass email, database management).
• Able to work with vendors and crews on organizing events in a timely manner.
• Strong administrative background.
• Excellent working knowledge of customer service principles and practices.
• Outstanding interpersonal, office management and communication skills, as well as a self-starter and multi-tasker.
• Critical thinking, complex problem solving, judgment and decision making.
• Cheerful, friendly team player with the ability to work independently.

Responsibilities

• Organize resident activities on and off premises, including dances, theme parties and events.
• Assess resident interests to determine pursued activities.
• Develop and supervise clubs reflecting community interests.
• Document participation in social/recreational programs.
• Manage all areas of special events and entertainment within budget.
• Supervise catering, decorations, and AV for functions.
• Coordinate club meetings and room usage; schedule performances and events.
• Oversee budget and monthly department reporting.
• Cross-train on administrative functions to support staff.

Skills

Entertainment planning

Computer skills

Vendor coordination

Administrative skills

Customer service

Interpersonal skills

Multi-tasking

Critical thinking

Tools

Microsoft Word

Excel

Mass email

Database management

Job description

Description

Job Overview

The Lifestyle Coordinator is responsible for the production of events from conception through to competition and directing the coordination of events or activities ensuring deadlines and budgets are adhered to. Events can include but not limited to festivals, conferences, fundraising and social events, exhibitions and fairs, weddings, birthdays, anniversaries, charity events, sales and business meetings.

Your Responsibilities

• Organize all resident activities, on and off premises, including dances, theme parties, holiday celebrations, movies, card games, exercise programs, etc.
• Conduct an assessment to determine those activities in which the residents would be most interested in pursuing and/or participating.
• Supervise the development of new and existing clubs that reflect the interests of the Community.
• Document resident participation in group and/or individual social/recreational programs.
• Manage all areas of special events, games and entertainment encouraging participation.
• Supervise catering (food and beverage) for functions.
• Supervise decorating and promotions for functions (where needed).
• Supervise all operational and technical requirements related to clubhouse activities such as lighting and sound.
• Supervise any in-house television channel.
• Coordinate all club meetings and use of rooms.
• Schedule shows, cabarets, holiday parties, special events, etc. Keep calendar of activities for the community.
• Supervise preparation of in-house news publication (1-40 pages). Be responsible for overall lay-out of the publication and distribution.
• Responsible for developing and distributing the Property monthly newsletters, advertisement layouts, size of ads and sales.
• Post meeting notices on electronic message boards & bulletin board.
• Supervise ticket sales for shows.
• Order and display event and show posters.
• Oversee all bulletin boards in clubhouse -- Keep current.
• Serve as Host, Mistress/Master of Ceremonies for shows and cabarets.
• Order needed supplies (e.g., art & craft, party supplies, etc.)
• Supervise/coordinate utilization of all athletic facilities.
• Recommend and review policies for association, community and league use of facilities.
• Arrange for athletic events (game management).
• Oversee the activity budget to ensure that costs are maintained within budgetary guidelines.
• Take pictures of Community events, parties and other special occasions.
• Plan special “theme” days or months around holidays, seasons, or recognized days such as Father’s or Mother’s Day.
• Solicit and secure sponsorships and support funding from local businesses and organizations.
• Manage clubhouse rental program to maximise rental revenue.
• Prepare monthly department report using Board approved template.
• Assist other departments as directed by Community Association Manager (ie. daily incoming phone call support). Cross-train on administrative functions and overall HOA policies, procedures & rules to support administrative office during staff vacations and sick days.
• Other duties as required.

Skills & Qualifications

• Must have strong entertainment planning background.
• Solid computer skills (Microsoft Word, Excel, mass email, data base management, etc.).
• Able to work with vendors and crews on organizing events in a timely manner.
• Strong administrative background.
• Excellent working knowledge of customer service principles and practices.
• Outstanding interpersonal, office management and communication skills, as well as a self-starter and multi-tasker.
• Critical thinking, complex problem solving, judgment and decision making.
• Exercise all duties and tasks in a cheerful and friendly manner as well as be a team player, together with office staff and residents to achieve all events successfully.
• Ability to work independently and be self-driven, with ability to identify, plan and prioritize business opportunities.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

• Physical demands include ability to lift up to 50 lbs.
• Standing, sitting, walking, carrying, and occasional climbing.
• Ability to work extended/flexible hours and weekends.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $24.00-$25.00 hourly; paid-weekly

Schedule: Wednesday-Sunday (12pm-8:30pm); Hours may vary based on event schedule

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.