Lifestyle Coordinator

FirstService Residential; Queen Creek (AZ); On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

10 company paid holidays

Paid volunteer time

Paid sick and vacation time

Medical, dental, vision

HSA and FSA

Company paid life insurance and EAP

Supplemental life, disability, etc.

Identity theft, legal services

Pet insurance

401(k) with company match

Job summary

FirstService Residential is seeking a Lifestyle Coordinator in Queen Creek, AZ to enrich resident life through engaging programs and events. You will manage community center schedules, plan activities, and coordinate with managers for promotions and orientations.

The role emphasizes strong customer service, public speaking, and volunteer engagement, with weekend event attendance as needed. This position offers comprehensive employee benefits and growth opportunities within a large property

Qualifications

• Enthusiastic, outgoing, and creative with a passion for community building and event planning.
• Able to work in a team and independently.
• Excellent public speaking and customer relations skills.
• Experience managing volunteers, including training and engagement.
• Strong interpersonal and communication skills.

Responsibilities

• Plan, coordinate and implement resident programs and events, engaging residents, property owners and sponsors.
• Attend all community events, including weekends.
• Oversee scheduling of community center and programming within budgets.
• Develop budgets for community programs and events.
• Assist with scheduling, room requirements and fee collection for community activities.
• Coordinate new resident orientations with Community Manager to promote participation.
• Develop promotions for lifestyle programs via newsletters and social media.
• Develop and promote facility space use and program administration.
• Foster an active volunteer program among residents with recognition.
• Manage short- and long-term rental registrations and compliance.
• Support management with meeting packets and welcome materials.
• Provide top-tier customer service to residents and guests.

Skills

Community building

Public speaking

Volunteer management

Interpersonal skills

Communication skills

Problem-solving

Event planning

Education

Higher education in recreation, hospitality or communication fields

Experience coordinating recreational/volunteer programs

Job description

Job Overview

As the Lifestyle Coordinator you will contribute to the smooth operations of the community and help to enrich the lifestyle of our residents by creating engaging resident programs and social events, while also performing general administrative tasks. You will ensure all community recreational, social and entertainment programs are promoted, conducted and fulfilled successfully.

Description

As the Lifestyle Coordinator you will contribute to the smooth operations of the community and help to enrich the lifestyle of our residents by creating engaging resident programs and social events, while also performing general administrative tasks. You will ensure all community recreational, social and entertainment programs are promoted, conducted and fulfilled successfully.

Compensation

$70k annually, based on experience
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities

• Plan, coordinate and implement resident programs and special community-wide events. Solicit input and involvement from residents/members, commercial property owners, and potential sponsors to stimulate participation and awareness of the robust and facilitated lifestyle opportunities found in community
• Attend all community events and programs, many of which are held on weekends
• Oversee the scheduling and programming of the community center, parks and in keeping with financial goals, member needs, and physical restrictions
• Develop budgets for community programs / events
• Assist members, clubs and community organizations in the scheduling of the Community center, to include room requirements, coordination with other community team members, and arrangements for the collection of fees as applicable
• Coordinate New Resident Orientation presentations with the Community Manager to ensure adequate promotion, room set‑up, amenities and community participation
• Coordinate the development of promotions for lifestyle programs for the Community newsletter, lifestyle public relations and marketing publications (i.e., mass emails and social media) as assigned
• Develop and oversee the assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer
• Develop an active volunteer program among residents, providing for both promotion and recognition
• Management of short-and long-term rental registrations in the community including rental compliance enforcement
• Assist manager and assistant manager with meeting packets, welcome packets, mass mailings and other special projects based on the needs of the community
• Provide top‑tier customer service to our residents and guests while always maintaining a professional demeanor for walk ins, emails and phone calls at the community center
• Attend regularly scheduled Board and Committee meetings as needed
• Perform other duties as assigned

Skills And Qualifications

• Enthusiastic, outgoing, and creative individual with a genuine passion for community building and event planning
• Able to work both in a team environment and independently
• Excellent public speaking and customer relations skills
• Experience working with and managing volunteers, including training, recognition, and engagement
• Exceptional interpersonal skills resulting in strong working relationships
• Outstanding communication skills
• Able to identify issues and resolve before problems arise
• Able to plan, organize, and execute resident programs and social events to create a sense of community

Education And Experience

• Prior experience coordinating and promoting recreational and/ or volunteer programs (required)
• Excellent technology and Microsoft Office Suite skills (required)
• Higher education in recreation, hospitality or communication fields (preferred)
• Prior experience in Property Management or HOA management is a plus

Physical Requirements

• Able to safely lift, carry, and pull up to 25 pounds
• Able to sit and/or stand for extended periods of time. Property walks may occur which includes lengthy walks on uneven surfaces
• Able to work both indoors and outdoors in various weather conditions
• Able to work in a fast‑paced environment while staying on task
• Able to work extended hours when necessary along with holidays and weekends as needed

Work Location

Queen Creek, AZ. 85140

Work Hours

Monday – Friday, 8a – 5p along with weekends and evenings as needed to support community events and attend board meetings as needed

Travel Requirements

Some local travel within the community with use of personal vehicle. Eligible for mileage reimbursement at the current IRS approved rates.

What We Offer

• 10 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.