LIFESTYLE CONSULTANT

Four Hundred LLC; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company-paid medical and dental benefits

Company-matched 401(k)

Paid time off

$75 stipend towards phone bill

Job summary

Four Hundred LLC is seeking a Lifestyle Consultant in New York to provide exceptional service to high-net-worth clients. This role involves assisting with various member requests, including booking dining reservations and planning events. Strong communication, organizational skills, and the ability to work under pressure are essential. The position offers a salary between $65,000 and $75,000, with company-paid benefits and the opportunity for a yearly bonus after the first year.

Qualifications

• Experience working with high-net-worth individuals, their staff, and service providers.
• A professional demeanor with the ability to use independent judgment for customer service.
• Ability to work in a high-pressure and fast-paced environment.

Responsibilities

• Provide premium service to high-net-worth members by fulfilling their requests.
• Communicate with members and vendors to confirm reservations.
• Maintain company CRM by updating member and vendor profiles.
• Participate in team meetings and internal committees.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem-solving skills

Attention to detail

Experience with high-net-worth individuals

Writing skills

Ability to work under pressure

Flexibility for working hours

Job description

Four Hundred is a private, membership-based community of innovators, visionaries, and industry leaders. Since our founding in 2007, we have earned a reputation as one of the most respected names in luxury travel and hospitality, known for our meticulous attention to detail and results-driven approach. With a carefully cultivated network spanning over 140 countries and across diverse industries, we seamlessly blend global reach with a national presence and local expertise. Whether it’s navigating complex challenges or creating extraordinary experiences, our commitment to excellence ensures we deliver unparalleled value to our members.

ABOUT THE POSITION

We are looking for highly motivated candidates to apply to join our Hospitality department as a Lifestyle Consultant. The candidate must be able to provide premium service to our member community of high-net-worth families and individuals by servicing requests for a range of needs, including consulting on and booking dining reservations, events, tickets, beauty and wellness, luxury goods and services, personal staffing, florals, gifts, etc. This employee will report to the Senior Director, Travel & Hospitality.

Note: Applicants must be authorized to work in the U.S.

Support with fulfilling member requests in a timely, efficient, and organized manner

Communicate with members, vendors, and team members to confirm reservations at the best restaurants in all major cities

Maintain company CRM by continuously updating member profiles, vendor profiles, contacts, etc.

Participate in weekly team meetings both on a department and company-wide level

Exhaust all options when working on a request

Proactively anticipate member needs, personalize communication, and present options/proposals effectively based on the member’s expressed needs

Assist with the creation of in-depth itineraries

Continuously educate yourself and your team members on new restaurants and events globally

Develop new relationships with vendors globally

Research unfamiliar destinations and curate best options for members requesting suggestions

Participate in internal committees focused on brand destination guides, philanthropy, etc.

QUALIFICATIONS

Excellent communication, organizational, decision-making, and interpersonal skills

Experience working with high-net-worth individuals, their staff, and service providers

A thorough approach to task completion

Keen attention to detail with the ability to conceptualize, communicate effectively, and develop solutions

A professional demeanor with the ability to use independent judgment to handle any customer service matters in a satisfactory manner

A strong problem-solving approach to tasks

Possess strong, clear, and effective writing skills

Have experience in a collaborative and transparent environment

Ability to work in a high-pressure and quick-pace environment with tight deadlines

Comfort with flexible working hours - available to work on evenings and weekends

Strong existing relationships with restaurant contacts

Knowledge of, and passion for:

Global restaurant and nightlife scene

Luxury goods and services

Global events and cultural happenings

Efficient, ambitious, and determined individual

Desire to orient career in the luxury travel and lifestyle management space

SALARY RANGE + BENEFITS

Salary Range: $65,000 - $75,000

After 90 days of employment, employees are eligible for:

Company-paid medical and dental benefits

Company-matched 401(k) - Four Hundred matches 100% of the first 1% of elective contributions and 50% of the next 5%.

Paid time off (per year):

10 bank holidays

$75 per month stipend towards phone bill coverage

After first year of employment, employees are eligible for:

Annual incentive bonus, 3% of annual base salary

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At Four Hundred, we are committed to fostering an inclusive, respectful, and equitable work environment. We make all employment decisions without regard to race, color, religion, sex, gender identity, age, disability, marital status, national origin, or any other protected class under applicable law. Discrimination and harassment of any kind will not be tolerated.

We believe that diversity in backgrounds, identities, and perspectives makes our organization stronger and more effective. This policy applies to all employees, interns, applicants, and contractors.

Note: Applicants must be authorized to work in the U.S.