Lifestyle Concierge - Home Care Emphasis

Touchmark, LLC; Appleton, Northern (WI, KY); Hybrid; USD 25,000 - 28,000; Part time

Job summary

Touchmark on West Prospect in Appleton, WI, seeks a compassionate Lifestyle Concierge - Home Care Emphasis to provide personalized, one-on-one support that helps residents stay independent, comfortable, and engaged. Part-time hours start at 8–16 per week with growth potential as demand grows.

You will build meaningful relationships, promote services, and support a growing home care and concierge program while maintaining accurate documentation and collaborating with Health Services.

Qualifications

• One to two years of caregiving experience in senior living, home care, or similar environment required.
• Outgoing, relationship-focused personality with ability to promote and grow services.
• Strong communication and customer service skills.

Responsibilities

• Provide one-on-one assistance with activities of daily living (bathing, dressing, grooming, mobility).
• Provide companionship and individualized support based on resident needs.
• Assist with meal preparation, laundry, light house tasks, shopping, and errands.
• Assist with walking, exercise, and activities promoting independence.
• Observe and report changes in a resident’s condition or needs.
• Provide personalized services such as technology assistance, pet care, and other requests.
• Build relationships with residents and promote available services to grow participation and billable hours.
• Coordinate with Health Services and other Touchmark departments as needed.

Skills

Compassionate care

Customer service

Communication

Independent work

Education

CNA certification (preferred)

Job description

Lifestyle Concierge - Home Care Emphasis

Schedule: Part Time, initially approximately 8-16 hours per week with opportunity for growth
Pay: $17.50 to $20.69 per hour

Touchmark on West Prospect is Appleton’s leading full service senior living community, dedicated to enriching the lives of residents through exceptional hospitality, personalized service, and meaningful relationships.

We are seeking a compassionate, motivated Lifestyle Concierge - Home Care Emphasis to provide personalized, one on one support that helps residents remain independent, comfortable, and engaged.

This position will initially average approximately 8-16 hours per week, with the opportunity to grow as resident demand increases. The successful candidate will play an important role in that growth by building relationships with residents, promoting available services, identifying new opportunities to meet resident needs, and helping develop a thriving personalized home care and concierge program.

Why You'll Love This Role

• Build meaningful relationships with residents
• Help older adults maintain independence and quality of life
• Combine hands on caregiving with personalized lifestyle services
• Help shape and develop the service within our community
• Opportunity to increase hours as the program grows

What You'll Do

• Provide one on one assistance with activities of daily living, including bathing, dressing, grooming, toileting, and mobility
• Provide companionship and individualized support based on resident needs
• Assist with meal preparation, laundry, light household tasks, shopping, errands, and organizing
• Assist with walking, exercise, and other activities that promote independence
• Observe and report changes in a resident’s condition or needs
• Provide personalized services such as technology assistance, dog walking, gift wrapping, and other resident requests
• Build relationships with residents and actively promote available services to help grow participation and billable hours
• Identify additional services that could enhance residents’ independence and quality of life
• Maintain accurate documentation of services and billable hours
• Coordinate with Health Services and other Touchmark departments as needed

The home care components are consistent with Touchmark’s Home Health Aide role, which includes personal care, mobility assistance, household services, observation, and documentation.

What We're Looking For

• One to two years of caregiving experience in senior living, home care, assisted living, memory care, or a similar environment required
• Current CNA certification preferred
• Genuine compassion for older adults and comfort providing hands on personal care
• Outgoing, relationship focused personality with the ability to promote and grow services
• Dependable, organized, and comfortable working independently
• Strong communication and customer service skills
• Ability to safely assist residents with mobility and personal care
• Valid driver’s license and reliable transportation

This is an opportunity for someone who wants more than a traditional caregiving position. You’ll provide meaningful one on one support while helping us build and grow a service designed around what our residents need and value.