Lifestyle Assistant/ Front Desk Agent (Part Time)

SmartRecruiters, Inc.; Fort Lauderdale (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Stay Discounts

Health Savings Account

Basic Life and AD&D

Team Member Stay Discounts

Employee Assistance Program

Tuition Reimbursement

401(k) with match

Job summary

Auberge Beach Residences Fort Lauderdale is seeking a Lifestyle Assistant/ Front Desk Agent to deliver five-star service to residents, greet guests, handle requests, answer calls, and manage reservations. The role supports a luxury beachfront community with a residential hotel-style operation.

The position requires strong English communication, a flexible schedule including holidays and weekends, and the ability to work AM, MID and PM shifts across a 24/7 operation in a luxury setting.

Qualifications

• Minimum of 2 years of hotel operations experience in a luxury setting.
• Demonstrated attention to detail and strong communication skills.
• Must have a flexible schedule including holidays and weekends.
• Front desk staff for 24/7 operation requires flexibility across shifts.

Responsibilities

• Greet residents and guests and fulfill requests.
• Answer telephone inquiries and make reservations.
• Work with Lifestyle Team including valet, housekeeping, security, pool and beach attendants.
• Maintain confidentiality of resident information.

Skills

Hotel operations

Attention to detail

Customer service

Flexible schedule

Job description

Lifestyle Assistant/ Front Desk Agent (Part Time)

• Full-time


• Job Type: Non-Management

Auberge Beach Residences is Fort Lauderdale’s most extraordinary beachfront property. Come home to our elegantly modern take on relaxed beachfront living, where you’ll unwind by one of our multiple swimming pools or at our private beach club. Experience beachfront living like no other. It’s the comfort of a family summer house married with the sophisticated style and effortless quality of modern Fort Lauderdale. A perfect enclave to relax & re-energize with loved ones.

Become one of the authors of our story. The Lifestyle Assistant (Front Desk Agent) is committed to delivering five-star service to residents. The Lifestyle Assistant is responsible for greeting residents, fulfilling their requests, answering telephone inquiries, making reservations, and other duties as assigned.

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team members.

• Communicate effectively in English with co-workers and management.


• Directly participatein operating a traditional 24-hour, seven days a week, luxury hotel-style residential operation.


• Answertelephone calls, taking and delivermessages as needed.


• Workin conjunction with all Lifestyle Team partnersincluding valet, housekeeping, security,pooland beach attendants.


• Be empowered to make decisions that directly affect the resident’s experience in a memorable and soulful fashion.


• After training, must display a working knowledge of emergency procedures so that talent and resident safety will be insured.


• Utilizethe radio/paging internal communication system used throughout the facility.


• Maintain confidentiality of internal and external resident information.


• Be familiar with all Standard Operating Procedures relating to the residential reception and concierge operations

Required Qualifications

• A minimum of 2 years of hotel operations experience in a luxury setting


• Demonstrated track record of strong attention to detail and excellent communication skills.


• Must have a flexible schedule including holidays and weekends.


• The front desk will be staffed to provide services 24 hours a day, 7 days a week, therefore all applicants must be flexible and willing to work AM, MIDand PM shifts.

Auberge Collection is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:

• Flexible Spending Accounts


• Health Savings Account


• Basic Life and AD&DD


• Team Member Stay Discounts


• Employee Assistance Program


• Tuition Reimbursement


• Task Force Opportunities


• Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance


• 401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.