Lifesaving Manager - Animal Services

Williamson County; Georgetown (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Williamson County is seeking a Shelter Programs Manager who reports to the Director of Animal Services and oversees adoption, volunteer, foster, marketing, community programs, fundraising, and transport to drive outcomes and maintain a high save rate.

The role requires leadership of Adoption Specialists and staff, collaboration with operations, and ensuring compliance with shelter policies, while engaging with the community and managing budget and communications.

Qualifications

• High school diploma with five years of management experience in animal welfare or related field.
• Experience in event planning and staff supervision.
• Knowledge of nonprofit fundraising and budget oversight.

Responsibilities

• Supervise the flow of animals to promote outcomes and reduce length of stay.
• Hire, schedule, promote, discipline, and terminate direct staff.
• Direct work and provide feedback, evaluations, and training for Adoption Specialists and volunteers.
• Collaborate with Operations Manager on animal transports.
• Oversee shelter messaging and community outreach.

Skills

Staff management

Budgeting

Microsoft Office

Education

Bachelor's degree

Tools

Oracle software

Kronos

PetPoint

Job description

Reporting directly to the Director of Animal Services, responsible for overseeing all animal outcome related programs, including adoption, volunteer, foster, marketing/media, community programs, fundraising, and transport. Aids in sustaining a 90% or higher Save Rate and upholds the Williamson County Regional Animal Shelter (WCRAS) mission and promotes its goals.

• Supervises the flow of the animals through the shelter in order to promote outcomes and reduce the length of stay
• Hires, schedules, promotes, disciplines, and terminates all direct staff
• Directs work and provides feedback, evaluations, and training for all Adoption Specialists and volunteers
• Collaborates with the Operations Manager to aid with animal transports
• Assumes all duties of any paid direct employees on a temporary or emergency basis
• Monitors timecards for all direct employees and approves and enters time off requests
• Conducts staff meetings to review procedures and workplace issues, and facilitate improvements and morale
• Ensures shelter software is consistently utilized, updated, and audited
• Oversees the shelter messaging and communication with the community
• Monitors the volunteer and foster programs’ recruitment and retention
• Manages the shelter’s satellite adoption center, ensuring high adoption rates
• Collaborates with staff to create specific outcome plans as needed
• Reviews the monetary donations received to ensure needs are met
• Corresponds with national animal welfare organizations to aid in the shelter’s mission
• Provides 24/7 response to foster families on emergency basis for medical needs and/or approval of emergency medical treatments at alternative facilities
• Establishes, strengthens, and maintains relationships with community agencies, animal welfare organizations, and professional associations
• Reports all loss, risk, and safety issues or conditions to Director
• Defines and develops volunteer and foster standard operating guidelines and ensures compliance within the teams
• Participates in continuing education opportunities to ensure compliance with industry standards, and to remain current on animal care/control issues
• Educates the community about shelter programs and hosts various events
• Participates in weekly leadership and quarterly Board meetings, prepares agendas, reports, and budgetary updates
• Acts as temporary public information officer for the shelter, making all media decisions, in absence of Director
• Attends all meetings and trainings, as required
• Performs special duties as assigned

ORGANIZATION RELATIONSHIPS

• Reports directly to – Director of Animal Services
• Direct Reports – Yes

PHYSICAL DEMANDS

• Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
• Position requires grasping, repetitive hand movement, and fine motor coordination
• Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects
• Position involves hearing and/or seeing alert cues regarding animal and staff security
• Position involves maintaining composure in a high-stress environment

ENVIRONMENTAL FACTORS

• Work tasks are conducted indoors and outdoors
• May work outside in inclement weather, including extreme heat, cold and wet conditions
• Frequent handling of animals, including contact with waste and blood
• Exposure to unpleasant smells and a noisy and wet environment associated with a shelter
• Frequent exposure animals that are agitated or injured that may attempt to bite or scratch
• Position involves working in a high-volume, fast-paced environmentPosition involves working with distressed individuals

IRREGULAR HOURS

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
• May be deemed essential personnel in the event of an emergency
• Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

• High school diploma and five (5) years of management experience, to include three (3) years animal welfare or community work or four (4) years in development or media; OR an equivalent combination of education and experience
• Working knowledge of Microsoft Office
• Knowledge of animal welfare
• Demonstrated management knowledge to include basic statistical methods, fiscal and budgeting practices and procedures
• Previous experience in event planning

LICENSES AND CERTIFICATIONS

Required within thirty (30) days of employment

• Valid driver’s license

PREFERRED QUALIFICATIONS

• Bachelors degree in a related field
• Prior experience with Oracle software, Kronos software, and PetPoint
• Management Certification

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: Yes
• Physical exam: No
• Psychological exam: No
• Additional: N/A

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.