Lifeline Enrollment Expert - Anchorage, AK

ThinkTank; Anchorage (AK); On-site; USD 40,000 - 80,000; Part time

Benefits offered by this job

Bi-Weekly pay

High earnings

Flexible hours

No experience required

Local work

Fast enrollment

Advancement opportunities

Independent contractor

Supportive leadership

Meaningful work

Job summary

ThinkTank is hiring Lifeline Enrollment Experts to enroll eligible individuals in Lifeline service using their own phone and a free SIM card. You will conduct outreach in community locations and events, verify eligibility, and explain benefits while maintaining secure records.

The role offers flexible hours as an independent contractor with bi-weekly pay, local focus, and potential for advancement. Training provided; bilingual English/Spanish preferred to serve diverse communities.

Qualifications

• High School diploma or GED; advanced education or certification preferred.
• Experience in customer service, sales, or related roles.
• Knowledgeable about Lifeline program eligibility and enrollment.
• Strong interpersonal and communication skills; able to work autonomously.
• Bilingual English/Spanish preferred.

Responsibilities

• Enroll eligible customers for Lifeline service using their existing phone and a free SIM card and/or device upgrades.
• Conduct outreach in high-traffic community areas and organized events.
• Verify documents and eligibility through secure, compliant systems.
• Explain program benefits and maintain accurate daily records.
• Assist customers with SIM activation, device setup, and troubleshooting.
• Promote optional device upgrades and premium phone offers.
• Meet or exceed daily and weekly enrollment goals.

Skills

Customer service

Sales experience

Communication skills

Self-motivated

Education

High school diploma or GED

Advanced education or certification preferred

Tools

Digital enrollment tools

Job description

Lifeline SIM partners with the nation’s largest Lifeline service providers to help local communities access free and low-cost wireless service. Our role as a bridge between major service providers and the community underscores our commitment to delivering top-notch customer service and maintaining strict compliance with regulatory standards. As a Lifeline Enrollment Expert, you’ll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure.

Key Responsibilities

• Enroll eligible customers for Lifeline SIM service using their existing phone and a free SIM card and or device upgrades.
• Conduct outreach in high-traffic community areas and organized events.
• Verify documents and eligibility through secure, compliant systems.
• Explain program benefits and maintain accurate daily records.
• Assist customers with SIM activation, device setup, and troubleshooting.
• Promote optional device upgrades and premium phone offers.
• Meet or exceed daily and weekly enrollment goals.

About the Role

This position is ideal for independent, motivated individuals who enjoy face-to-face interaction and want to earn high performance-based income while helping others. You will engage with customers in community locations, retail settings, and local events to complete Lifeline enrollments and activations. This role is pivotal in enrolling eligible low-income consumers in the Lifeline program requires a deep understanding of the local community, including strong connections with various locations for organizing daily marketing events. The ideal candidate will possess excellent communication skills, the ability to handle sensitive information confidentially, and established local community networks.

Compensation and Schedule

• Competitive Performance based compensation
• Independent contractor position with bi-weekly pay.
• Flexible hours and self-managed schedule.

Why Join Lifeline SIM

Work in your local community helping people stay connected.

Requirements

High School diploma or GED; advanced education or relevant certification preferred.

Experience in customer service, sales, or similar roles, with established community connections.

Knowledgeable about the Lifeline and the eligibility criteria.

Previous experience in field sales, community outreach, or customer service preferred.

Strong interpersonal and communication skills, capable of working autonomously and in a team.

Strong communication and interpersonal skills.

Detail-oriented and comfortable with digital enrollment tools.

Self-motivated, goal-driven, and organized.

Reliable transportation and ability to work locally.

Eligible to work as a 1099 independent contractor.

Bilingual fluency (English/Spanish) is highly preferred.

Committed to ethical practices and compliance with program and regulatory guidelines.

• Bi-Weekly Pay Schedule for consistent and predictable earnings
• High-Earning Potential with performance-based bonuses
• Flexible Work Schedule - choose your own hours and territories
• No Experience Required - full training and ongoing field support provided
• Work Locally in your own community, no travel required outside your area
• Fast Approvals and Simple Enrollment Process - easy to learn and repeat daily
• Opportunity for Advancement into Team Lead or Supervisor roles
• Independent Contractor Status - control your own income and work pace
• Supportive Leadership Team with decades of industry experience
• Meaningful Work - helps individuals and families stay connected to essential wireless services