Lifeline Enrollment Expert - Miami, OK

ThinkTank; Miami (FL); On-site; USD 18,000 - 36,000; Full time

Benefits offered by this job

Bi-Weekly Pay Schedule

High-Earning Potential

Flexible Work Schedule

Local community work

Training and support

Job summary

Lifeline SIM seeks a Lifeline Enrollment Expert to enroll eligible individuals in Lifeline service using their own phone and a free SIM. You will work in community settings, retail locations, and events to drive enrollments with a focus on accuracy and compliance.

The role emphasizes face-to-face engagement, fast enrollment processes, and the ability to meet daily goals while maintaining high standards of confidentiality and customer service.

Qualifications

• Strong communication and interpersonal abilities to work with diverse customers.
• Ability to handle sensitive information with discretion.
• Experience in customer service or field outreach is a plus.

Responsibilities

• Enroll eligible customers for Lifeline SIM service using their own phone and a free SIM card or device upgrades.
• Conduct outreach in high-traffic community areas and events.
• Verify documents and eligibility through compliant systems.
• Explain program benefits and maintain accurate daily records.
• Assist customers with SIM activation, device setup, and troubleshooting.
• Promote device upgrades and premium offers.
• Meet or exceed daily and weekly enrollment goals.

Skills

Interpersonal skills

Communication skills

Bilingual English/Spanish

Self-motivated

Autonomous

Reliable transportation

Education

High School diploma or GED

Tools

Digital enrollment tools

Job description

Miami, United States | Posted on 10/17/2025

Lifeline SIM partners with the nation’s largest Lifeline service providers to help local communities access free and low-cost wireless service. Our role as a bridge between major service providers and the community underscores our commitment to delivering top-notch customer service and maintaining strict compliance with regulatory standards. As a Lifeline Enrollment Expert, you’ll assist qualified individuals in getting connected using their own phone and a FREE Lifeline SIM card, fast, simple, and secure.

Key Responsibilities

• Enroll eligible customers for Lifeline SIM service using their existing phone and a free SIM card and or device upgrades.
• Conduct outreach in high-traffic community areas and organized events.
• Verify documents and eligibility through secure, compliant systems.
• Explain program benefits and maintain accurate daily records.
• Assist customers with SIM activation, device setup, and troubleshooting.
• Promote optional device upgrades and premium phone offers.
• Meet or exceed daily and weekly enrollment goals.

About the Role

This position is ideal for independent, motivated individuals who enjoy face-to-face interaction and want to earn high performance-based income while helping others. You will engage with customers in community locations, retail settings, and local events to complete Lifeline enrollments and activations. This role is pivotal in enrolling eligible low-income consumers in the Lifeline program requires a deep understanding of the local community, including strong connections with various locations for organizing daily marketing events. The ideal candidate will possess excellent communication skills, the ability to handle sensitive information confidentially, and established local community networks.

Compensation and Schedule

• Competitive Performance based compensation
• Independent contractor position with bi-weekly pay.
• Flexible hours and self-managed schedule.

Why Join Lifeline SIM

Work in your local community helping people stay connected.

Requirements

• High School diploma or GED; advanced education or relevant certification preferred.
• Experience in customer service, sales, or similar roles, with established community connections.
• Knowledgeable about the Lifeline and the eligibility criteria.
• Previous experience in field sales, community outreach, or customer service preferred.
• Strong interpersonal and communication skills, capable of working autonomously and in a team.
• Strong communication and interpersonal skills.
• Detail-oriented and comfortable with digital enrollment tools.
• Self-motivated, goal-driven, and organized.
• Reliable transportation and ability to work locally.
• Eligible to work as a 1099 independent contractor.
• Bilingual fluency (English/Spanish) is highly preferred.
• Committed to ethical practices and compliance with program and regulatory guidelines.

• Bi-Weekly Pay Schedule for consistent and predictable earnings
• High-Earning Potential with performance-based bonuses
• Flexible Work Schedule - choose your own hours and territories
• No Experience Required - full training and ongoing field support provided
• Work Locally in your own community, no travel required outside your area
• Fast Approvals and Simple Enrollment Process - easy to learn and repeat daily
• Opportunity for Advancement into Team Lead or Supervisor roles
• Independent Contractor Status - control your own income and work pace
• Supportive Leadership Team with decades of industry experience
• Meaningful Work - helps individuals and families stay connected to essential wireless services