Lifeguard

Island H2O Waterpark; Chicago (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading waterpark in Chicago is seeking a Lifeguard responsible for ensuring guest safety, providing first aid, and maintaining cleanliness in aquatic areas. The role requires excellent communication and customer service skills, alongside physical fitness and swimming ability. Lifeguards must be at least 16 years old and complete necessary training programs.

Qualifications

• 1 year experience in Water Park Operations preferred.
• Must be at minimum 16 years of age.

Responsibilities

• Provide swimmer protection and administer first aid and CPR.
• Ensure safety and cleanliness of the aquatic areas.
• Maintain a 30-second vigilance over guests in assigned area.

Skills

Communication

Customer Service

Teamwork

Physical Strength

Swimming

Education

None

Job description

JOB SUMMARY: The position of Lifeguard is responsible for the successful operation of multiple lines-of-business that could include but is not limited to aquatics, first aid, security, and park services.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Perform responsibilities related to the StarGuard ELITE Aquatic Risk Prevention Program.
• Provide swimmer protection of aquatic areas, dispatch attractions, rule enforcement, administer first aid and CPR, and provide exceptional customer service.
• Must attend a minimum of 4 hours of in-service training per month to retain an active license.
• Continuously maintain 30 second standard over the guests in their respective area while on the lifeguard stand.
• Respond to any situations that compromise the safety of the guests in their respective area while on the lifeguard stand.
• Ensure all riders meet minimum height and weight requirements.
• Adhere to all operating procedures as outlined in the water park standard operating procedures for the positions they are staffing. This includes but is not limited to completing morning safety checklist, operating attraction, cleaning area, immediately addressing any water park attraction maintenance concerns and/or stopping operation (if necessary).
• Ensure there is an environment that keeps safety the number one concern for all customers and team member.
• Contribute to park clean up, and resting guest area for the following operational day.
• Keep a clean orderly work area.
• Provide excellent customer service. As well as greeting guests, visitors, and team members in a friendly and courteous manner. •
• Resolves guest complaints and answers questions of guests, visitors, and team members.
• Adhere to rotation schedule.
• Ensure professional development to enhance work knowledge, skills, and abilities.
• Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements.
• Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
• Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
• Provide reporting leader with feedback, ideas, and suggestions on a timely consistent basis.
• Must be well-groomed, with name tag and appropriate uniform on at all times.
• Assume additional responsibilities as assigned.

QUALIFICATIONS:

• Education: None
• Experience: 1 years’ Water Park Operations or work-related field preferred.
• Must be at minimum 16 years of age.
• Ability to troubleshoot situations without delay and act accordingly
• Ability to succeed in a fast-paced, evolving environment
• Must be able to work varied shifts, including evenings, holidays overnight events and weekends
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, supervisors, and senior management.
• Must have good teamwork orientation.

SPECIAL SKILLS:

• Must have excellent oral and written communication skills
• Must have positive and effective customer service skills
• Must be in good physical strength
• Must be a strong swimmer
• Accuracy, thoroughness, and self-monitoring to ensure quality work
• Must be a motivated self-starter
• All lifeguard applicants must successfully complete the StarGuard ELITE Lifeguard Training Program prior to being extended a job offer. First Aid and CPR training is provided during the lifeguard training class. Must be able to pass these classes.
• Prerequisites for the lifeguard course include: Swim 50 yards continuously using an approach stroke (break stroke or front crawl) Swim 50 yards continuously using an approach stroke and a rescue tube (break stroke or front crawl) Retrieve a 10lb brick from the deepest part of the pool Tread water without the use of their hands for 1 minute

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to walk or stand for extended periods of time. (Operation Hours)
• Requires occasional reaching above shoulder, pushing and pulling.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and read, talk, and hear.
• The team member is occasionally required to stand, walk, stoop, kneel, bend, push, pull, crouch, or crawl.
• The team member is occasionally required to climb and work at heights above 100 feet.
• The team member is occasionally required to sit or balance.
• The team member must regularly lift and/or move up to ten pounds, frequently lift and/or move up to twenty-five pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing, and speech.
• The team member may be exposed to weather conditions prevalent at the time.
• The noise level is generally moderate to high.