Lifecycle Marketing Manager - AI-Driven B2B SaaS

PreVeil Inc; Boston (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

PreVeil, a fast-growing security-focused tech company, is seeking a Product Marketing Manager with a Customer & Lifecycle focus. You will own onboarding emails, newsletters, webinars, case studies, and reviews, consolidating them into a cohesive customer-facing program.

This role requires deep product knowledge, the ability to work cross-functionally with Customer Success and Support, and to translate complex encryption and compliance topics into precise, actionable content for IT leaders and

Qualifications

• 3-5 years in product marketing, customer marketing, or related technical role at a B2B SaaS company.
• Experience running customer programs such as references, reviews, advocacy, or lifecycle email.
• Technical background; you can discuss encryption and compliance scoping with customers.
• AI is a production tool for you, not something you issue occasional prompts.

Responsibilities

• Audit, rewrite and rebuild the customer knowledgebase to make it accessible to customers and AI bots.
• Own customer lifecycle communications: onboarding emails, the newsletter, and customer webinars.
• Produce case studies, customer one-pagers, reference programs, reviews, and light customer marketing.
• Incorporate customer voice into marketing and align website and product narrative with evidence.
• Build AI workflows and identify new use cases from SDR/AE/CSM calls.

Skills

Intellectually curious

An effective communicator

Detail-oriented

Good human

Gritty and self-sufficient

Job description

PreVeil, a fast-growing security-focused tech company, is seeking a Product Marketing Manager with a Customer & Lifecycle focus. You will own onboarding emails, newsletters, webinars, case studies, and reviews, consolidating them into a cohesive customer-facing program.

This role requires deep product knowledge, the ability to work cross-functionally with Customer Success and Support, and to translate complex encryption and compliance topics into precise, actionable content for IT leaders and