LifeCafe Supervisor

Life Time Inc.; Burlington (MA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and <w

401(k) retirement savings plan with 21

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, deliver a high-quality member experience, and motivate staff to maintain excellent service.

The role includes ensuring food quality, managing schedule flow, handling customer inquiries, and supporting the Manager with promotions and coaching; CPR/ServeSafe certifications are required within specified timeframes. This is a full-time position with benefits.

Qualifications

• High School Diploma or GED.
• CPR/AED certification within 30 days of hire.
• ServeSafe certification within 60 days of hire.
• Ability to lift >20 lbs and work in a cafe environment.
• Night and weekend availability may be required.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules based on traffic.
• Acts as daily shift leader and provides customer and team support.
• Ensures menu items are prepared correctly and serves customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly to member questions, comments, and concerns.

Skills

Customer service

Team leadership

Food service

Education

High School Diploma or GED

Tools

CPR/AED

ServeSafe

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties And Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

Pay

This is an hourly position with wages starting at $17.25 and pays up to $20.50, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.