Life Sciences - North America Sales Manager / Key Account Manager

Particle Measuring Systems, Inc.; Indianapolis (IN); Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Commissions eligible

Health coverage

401(k) retirement plan with company: 1

Paid time off

Tuition reimbursement

Job summary

Particle Measuring Systems is seeking a seasoned North America Sales Manager to lead Life Sciences sales across the U.S., Canada, and Mexico. You will plan, coordinate and direct all sales activities while driving market share growth and customer-centric strategies.

Reporting to the Zone Sales Director - North America, you will partner with Marketing, Product Line Management and Customer Service to align commercial objectives, manage two global Key Accounts, and travel 40-70% to support field

Qualifications

• Bachelor's degree in technical, engineering, or life sciences fields.
• Minimum 5 years' experience as a sales team manager with direct people management.
• Minimum 5 years' direct selling in capital equipment to pharma/biotech/medical device/academic/R&D/cleanroom sectors.
• Minimum 3 years' experience in Key Account Management.
• Residency in the Indianapolis, Indiana area.
• Proficiency in sales methodologies and CRM platforms (Salesforce); strong MS Office skills.
• Strong organizational, leadership, and data-driven decision-making abilities.

Responsibilities

• Lead NA Life Sciences sales across U.S., Canada, and Mexico and oversee two global Key Accounts.
• Plan, coordinate and direct all sales and promotional activities to grow market share.
• Collaborate with Marketing, Product Line Management and Customer Service to align strategies.
• Develop US Life Sciences go-to-market strategy; create sales plans with Global Sales org.
• Manage global Key Account team; strengthen senior-level relationships and expand offer growth.
• Conduct monthly forecasting and lead quarterly Key Account reviews.
• Travel 40-70% to support field activities and customer visits.

Skills

Sales management

Key Account Mgmt

CRM: Salesforce

MS Office

Strategic selling

Remote teams management

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Title

North America Sales Manager - Life Sciences

Department

Sales

Location

Remote (Indianapolis, IN area required)

Reports To

Zone Sales Director - North America

About Us

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.

The Role

We are seeking an experienced and strategic Sales Manager to lead our Life Sciences sales efforts across North America (U.S., Canada, and Mexico) and oversee two global Key Accounts. In this role, you will plan, coordinate, and direct all sales and promotional activities while driving process excellence, customer centricity, and market share growth. Reporting to the North America Sales Director, you will collaborate closely with Marketing, Product Line Management, and Customer Service to align commercial strategies with company objectives and maximize business success.

Job Responsibilities

• Strategic Planning - Lead the development of the U.S. Life Sciences go-to-market strategy. Create comprehensive sales plans in partnership with the Global Sales organization, leveraging sales forecasts, economic trends, corporate objectives, and marketing insights
• Global Key Account Management - Lead a global key account team to define and execute account development strategies. Organize and optimize global Key Account coverage to build and sustain senior-level relationships, increase PMS market share across select accounts, and drive new offer growth worldwide
• Performance Management - Monitor and evaluate sales activity and Key Account performance using CRM-driven metrics and regular field engagement with sales representatives
• Forecasting & Goal Setting - Conduct monthly forecasting with each regional sales representative and support the establishment of individual territory goals. Lead quarterly Key Account reviews and strategic goal-setting sessions
• Annual Planning - Partner with the Zone Sales Director - North America and the Life Sciences Global Business Development Manager to define annual sales targets, Key Account forecasts, and strategic priorities
• Market Intelligence - Provide timely competitive and industry updates to Marketing, identifying emerging trends, threats, and opportunities for new products or services
• Field Enablement - Travel with regional sales representatives to conduct customer visits, deliver hands‑on training, and strengthen client relationships
• Global & Regional Initiatives - Drive the implementation of Global Sales initiatives, with emphasis on Key Accounts, OEMs, and Channel Management. Design and execute the U.S. go-to-market strategy to optimize Life Sciences market coverage
• Team Engagement - Cultivate a culture of collaboration, accountability, and professional growth within the Life Sciences sales team
• Continuously evaluate processes for improvements in efficiency, quality, and safety

This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.

Required Qualifications

• Bachelor's degree (technical, engineering, or life sciences discipline preferred)
• Minimum 5 years of experience as a sales team manager with direct people management responsibility
• Minimum 5 years of direct selling experience in capital equipment to the pharmaceutical, biotech, medical device, academic, R&D, or cleanroom manufacturing sectors
• Minimum 3 years of experience in Key Account Management
• Residency in the Indianapolis, Indiana area
• Strong technical aptitude with the ability to understand and articulate complex solutions
• Proficiency in sales methodologies (e.g., Miller Heiman), CRM platforms (Salesforce), and Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and leadership skills with the ability to manage multiple priorities and remote teams
• Excellent analytical, problem-solving, and data-driven decision-making abilities
• Sound negotiation and consultative sales skills, with a focus on long-term client partnerships
• Effective written and verbal communication skills with a customer-first approach
• Exceptional customer service orientation and commitment to client satisfaction
• Travel: 40-70%

Preferred Qualifications

• Knowledge of sterile pharmaceutical regulations (cGMP, FDA, USP, ISO standards).
• Familiarity with industry organizations such as PDA, ISPE, IEST, and ASTM.
• Experience in Key Account management and channel development.
• Proven track record of leading cross-functional initiatives and driving sales process improvements.

Work Environment & Physical Requirements

This is a work-from-home position with significant travel. This role primarily operates in an office/home-office environment. Must be able to sit, stand, and use a computer for extended periods of time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role.

Compensation & Benefits

• Competitive base salary range: $100,000 - $140,000, depending on experience
• Commissions eligible
• Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
• Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance401(k) retirement plan with company matchVacation, holiday, and leave policiesTuition reimbursement, Employee recognition programs, Employee assistance programs
• Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive

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