Life-Saving EMS Dispatcher: Critical Emergency Coordination

County Emergency Communications; Anton Chico (NM); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Anton Chico, NM, is seeking Emergency Medical Dispatchers to manage urgent communication and dispatch for medical emergencies. You will gather patient and incident details, confirm locations, and apply approved protocols to guide responders.

This role supports continuous EMS operations and may involve overtime, shifts, and weekend coverage. Applicants typically hold a high school diploma and may pursue EMT/CPR certifications; training and qualification

Qualifications

• High school diploma or recognized equivalent required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Anton Chico, NM, is seeking Emergency Medical Dispatchers to manage urgent communication and dispatch for medical emergencies. You will gather patient and incident details, confirm locations, and apply approved protocols to guide responders.

This role supports continuous EMS operations and may involve overtime, shifts, and weekend coverage. Applicants typically hold a high school diploma and may pursue EMT/CPR certifications; training and qualification